Recent Posts

Water Damage at a San Antonio Business

3/14/2018 (Permalink)

Commercial Water Damage at a San Antonio Business Our technician was able to arrive on site just in time to save the beautiful wood floors that were in the bathroom at this senior care facility.

This water loss occurred at a senior care facility in the Shavano Park, TX. One of the toilet supply lines burst, and SERVPRO of Stone Oak was quick to arrive on scene.

Remediating a Water Loss on Commercial Properties Presents unique Challenges

When we arrived our technician noticed that there were 6 severely affected rooms, but there was no extensive damage thanks to our expedient arrival on scene. The main concern of the business owner, was that they would not have to evacuate the facility and relocate the residents while we worked to make sure the area was dried down properly. Thanks to our experience working with commercial facilities, we were able to allow the facility to continue day to day operations, so that they could care for their residents and there was no income that was lost for the company. Had the mobilization time been much slower, this senior care facility could have ended up with much more extensive work needing to be performed, causing them to have to deal with business interruptions and a much more costly remediation bill.

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

San Antonio 24 Hour Water Damage Emergency Service

3/4/2018 (Permalink)

Commercial San Antonio 24 Hour Water Damage Emergency Service We are ready to mobilize and get you back in business as quickly as possible, all you need to do is give us a call!

Water damage can be an incredibly large interruption for your business, it can cause you to shut down on days when you could normally be operating, and the unexpected expenses alone can be a huge hassle. The other issue is when a water loss occurs, it may not always be during business hours and it can be hard to find someone who will be ready to tackle your disaster as soon as it happens. SERVPRO of Stone Oak is equipped to handle losses of any size or type, for businesses such as:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Disaster doesn’t wait for normal business hours, and neither do we!

SERVPRO of Stone Oak is available 24 hours a day to restore your San Antonio property and get you back to business. If you have a large loss, and more resources are needed, we can utilize our Disaster Recovery Team, which is a network of 1,700 Franchises to help get you back in business and minimize losses.

Call us at (210)858-9696 today!


2/21/2018 (Permalink)

Mold Remediation GOT MOLD? This home was affected by a severe mold infestation that was left to spread throughout the home.

If you find mold in your home it can be cause for a bit of panic. There is good news: not all mold is bad; in fact, mold is everywhere! Molds occur naturally throughout the world and are present in nearly every environment. The main cause for concern is when mold invades your home.  As well as the possible health effects, mold in a home can cause expensive damage to the materials used to build your home, give off a very musty odor, and not to mention, it is just unsightly! Not only are these things reason enough to have it removed, and more importantly, by a professional. Too many times homeowners attempt to clean up a mold problem by spraying bleach on the area and wiping it up, but if cleanup was done improperly, the mold has a higher chance of spreading and causing even greater damage. It is important to work with an expert mold remediation contractor when it comes to ridding your home in San Antonio, Texas of mold. SERVPRO of Stone Oak has the knowledge, tools, and experience to do an effective and thorough job to cleanup mold.

Got Mold? Call (210)-858-9696 and ask how we can help!

What do I do if I have had a house fire?

2/21/2018 (Permalink)

At the time of an emergency, it can often be hard to think about what to do when disaster strikes, here at SERVPRO of Stone Oak we understand how trying this time can be, and are here with a plan to help make this process as easy for you as possible. Every fire is a little different, but with these steps you will have a slightly better idea of how the general process works, and in turn that will make it a bit easier to restore your home to its preloss condition.

Step 1: Emergency Contact (210)-858-9696

Step 2: Inspection and Fire Damage Assessment

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Sanitizing

Step 7: Restoration

How To Avoid Mold After A Water Loss:

2/20/2018 (Permalink)

Take Precautions

When you are faced with a water loss, whether it is a pipe leak or a bathtub overflow, failing to act quickly or can greatly increase your chances for having secondary damage. Did you know that mold is more likely to grow after a water loss if the damage goes left unchecked or isn’t dried down properly for more than 24-48 hours? SERVPRO of Stone Oak professionals handle water damage every day and know prompt action is required to prevent mold growth. Organic materials found inside buildings, such as wood, paper, drywall and insulation are perfect food sources for mold to flourish. If your property has sustained recent water damage, it’s vital to remove excess water and dry the structure promptly and properly, as well as to keep the following in mind:

  • The key to mold control is moisture control.
  • Do not blow air across any surfaces with suspected or visible mold growth.
  • Do not attempt to dry or clean the area yourself.
  • Make sure you stay out of any area that you suspect has mold growth.

Remember: The best way to avoid mold damage after a water loss is to act fast!

If you think you have a mold problem, or a water loss has recently occurred at your residence or business and you are worried about mold or water damage, call SERVPRO of Stone Oak (210)-858-9696 so that we can help ease your mind and keep your property in tip-top shape!

Who are you going to call?

2/20/2018 (Permalink)

Everyone has heard of Stop. Drop. and Roll!, but does your family have a plan in case there is a fire? Where are all of your important documents? Do your kids know to check the door to see if it is hot before they open it? Do you know your insurance policy number?

These are some of the most important things to consider in the event that disaster strikes. But once you’ve secured all of your valuables and your family’s safety, who do you call to help with the repairs on your home? Choosing a restoration company for fire cleanup is the most important task at-hand after a fire. Many companies offer fire cleanup services, but some fail to provide efficient and effective services. Avoid such a scenario and choose a restoration company that offers experience and expertise; a good reputation; competitive pricing; and who stands behind their work.

 We here at SERVPRO of Stone Oak incorporate all of these things into our work, and we understand how stressful times like these can be! Call us at (210)-858-9696 and let us give you some peace of mind while we work with you to get your home back to normal as soon as possible!

Your Commercial Restoration Experts

2/20/2018 (Permalink)

Don't wait to develop a plan for your commercial water loss, fire, or mold damage until its too late; setup your SERVPRO Emergency READY Profile and have a plan to safeguard your business!

SERVPRO of Stone Oak utilizes the latest technology in order to expedite the mitigation process further increasing our value to our customers. The SERVPRO Ready Plan is a tool for property managers and owners. By developing a SERVPRO Emergency READY Profile for your  business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business and keep your livelihood up and running!

Call your local SERVPRO of Stone Oak at (210) 858-9696 to help with your Emergency READY Profile, and be “Ready for Whatever Happens” in 2018!

Preparation is the key to making it through any sized disaster, whether it is a large fire or area flood, or just a minor water leak.  Having an Emergency READY Plan may help minimize the time your business is inactive, and get you back in the building following a disaster.

SERVPRO of Stone Oak has restoration experts available 24 hours a day to get your business back up and running.  Our expertise includes restoration services for fire and water damage, and we are also your business’s best resource for mold mitigation and removal.  

Water Loss to a Church in San Antonio, Texas

1/31/2018 (Permalink)

Commercial Water Loss to a Church in San Antonio, Texas During photo of room where loss occurred

This water loss to a church was very substantial. The loss occurred because of a pipe burst in the attic and it caused a good portion of the ceiling to fall through. It affected a large part of the sanctuary which had commercial grade carpet. Our crew had to extract quite a bit of water before setting the proper drying equipment.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

We Answer the Phone Ready to Help
Call Today - (210)858-9696

San Antonio 24 Hour Emergency Water Damage Service

1/31/2018 (Permalink)

Water Damage San Antonio 24 Hour Emergency Water Damage Service SERVPRO of Stone Oak provides 24 hour fire and water damage restoration service in San Antonio

SERVPRO of Stone Oak is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Loss in San Antonio, Texas

1/30/2018 (Permalink)

Water Damage Water Loss in San Antonio, Texas During photo of the injectidry system that dried down the insulation inside interior walls

This water loss occurred because of a pipe leak inside the homeowner's wet bar. The water spread from the bar into the living room and affected 7 rooms in total.
The living room had carpet so our crew extracted the water from there before starting any work. We then set equipment and let it run for 3 days. Most of the drywall was dry after 3 days besides some interior walls that we discovered had insulation inside when we drilled small holes into the walls. Once that was discovered, we set an injectidry for a day. That method dried all of the drywall down as well as the insulation with no problem.

Need Emergency Water Damage Service? Call Us 24/7 – (210)858-9696