Recent Posts

Stone Oak Commercial Water Damage

3/15/2017 (Permalink)

Commercial Stone Oak Commercial Water Damage 45 minute response time to this flooded commercial building in San Antonio.

A sprinkler system was the cause of loss in this commercial property in the Stone Oak area of San Antonio, TX. As a result, 2nd and 1st floors were consequently flooded in a large portion of the building. SERVPRO of Stone Oak was able to respond within minutes and help start the drying process. The drying time only took 3 days to complete, all while continuing to stay in business. We worked around the clock to ensure that our equipment and process did not interfere with their ongoing daily activities. 

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

Extensive Water Damage in San Antonio, TX

1/30/2017 (Permalink)

Water Damage Extensive Water Damage in San Antonio, TX This San Antonio Home flooded due to a leak in the concrete slab of the foundation.

A pipe in the concrete slab of this San Antonio Home was the cause of this water damage. The water leak lasted only a few hours and extensive water damage was the result! SERVPRO of Stone Oak is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

 

We Answer the Phone Ready to Help
Call Today - 210-858-9696

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Stone Oak has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Meet Our Crew!

Fire Damage in Kerrville, TX

1/30/2017 (Permalink)

Fire Damage Fire Damage in Kerrville, TX This fire damage was caused by a small amount of burning charcoal.

Burning charcoal was the cause of this fire damage to a home in Kerrville, TX. This before picture shows the extent of the damage caused by the charcoal. SERVPRO of Stone Oak was able to respond immediately and help clean and deodorize this home. 

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Stone Oak will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 210-858-9696

San Antonio Residents: Follow These Mold Safety Tips If You Suspect Mold

1/30/2017 (Permalink)

Mold Remediation San Antonio Residents:  Follow These Mold Safety Tips If You Suspect Mold Mold growth on walls and ceilings in San Antonio home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Stone Oak for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Stone Oak specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 210-858-9696

IICRC Certified Firm

1/17/2017 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of Stone Oak is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Certifications and Training!

When Storms or Floods hit San Antonio, SERVPRO is ready!

1/17/2017 (Permalink)

Storm Damage When Storms or Floods hit San Antonio, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in San Antonio.

SERVPRO of Stone Oak specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit San Antonio, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 210-858-9696

San Antonio Commercial Property Damage Cleanup

1/17/2017 (Permalink)

Commercial San Antonio Commercial Property Damage Cleanup A commercial property damage that SERVPRO of Stone Oak recently handled.

Property damage could happen anytime, anywhere and for any given reason. This particular commercial property experienced structural and contents damage resulting from a car driving through the front of the building. SERVPRO of Stone Oak was there to help immediately with securing the building and cleanup of the damaged contents. 

Commercial Services 

SERVPRO of Stone Oak is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Stone Oak has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (210) 858-9696

For Immediate Service in San Antonio, Call SERVPRO of Stone Oak

1/17/2017 (Permalink)

General For Immediate Service in San Antonio, Call SERVPRO of Stone Oak San Antonio Residents: We provide immediate service day or night!

SERVPRO of Stone Oak provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in San Antonio. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 210-858-9696

Residential Services

Whether your San Antonio home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your San Antonio commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Commercial Restoration Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Severe Water Damage in San Antonio, TX

1/17/2017 (Permalink)

Water Damage Severe Water Damage in San Antonio, TX Standing water in San Antonio home due to a toilet supply line failure.

A toilet water supply line break caused this home to flood in San Antonio, TX. SERVPRO of Stone Oak was called in to clean up the water damage and help make it "Like it never even happened." 

The plumbing industry is in agreement that high quality stainless steel toilet supply lines are much more durable and less likely to break as opposed to rubber toilet supply lines. Keep this in mind when evaluating the current condition of your toilet supply lines.

Water Damage Loss Prevention and Maintenance Tips: Toilets 

  • Inspect the water supply line hoses every 6 months.
  • If the bowl or tank begins to overflow, turn off the water at the supply valve.
  • The fill valve should shut off when the float reaches the proper water level.
  • Ensure the connection to the valve is secure.
  • Operate the valve to make sure the water supply will shut off. Replace if needed.

24 Hour Emergency Water Damage Service

1/4/2017 (Permalink)

Water Damage 24 Hour Emergency Water Damage Service SERVPRO of Stone Oak provides 24 hour fire and water damage restoration service in San Antonio.

SERVPRO of Stone Oak is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (210) 858-9696

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Stone Oak has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Meet Our Crew!