Recent Commercial Posts

3 Ways To Protect a Commercial Building's Roof After a Fire

10/20/2021 (Permalink)

Inside of a building destroyed by fire, empty building, Commercial fire in San Antonio, TX.

3 Ways to Protect the Roof of a Commercial Building After a Fire

When your San Antonio, TX, commercial building is damaged by a fire, it can be difficult to know how to proceed in the aftermath. Smoke and fire issues may have affected your inventory and the building’s electrical and plumbing systems, which may need extensive repairs. One challenge you might be facing is how to protect your building’s damaged roof until fire cleanup and restoration can take place. However, there are a few methods you can use to prevent further problems with this structure and lower repair costs as well.

1. Use Emergency Tarps

If your building’s roof has been damaged by fire or by actions taken to put out a blaze, covering holes and other affected areas can protect it and the interior of your building as well. Snow, rain and hail can inflict further damage and weaken fire-damaged parts of the roof, which can increase the risk of collapse. Calling emergency tarp services to protect the structure can also guard the interior of your building from the elements, especially during the winter months.

2. Have the Roof Professionally Inspected

You can help reduce further damage to your building’s rooftop by only allowing access for roof repair and inspection specialists. The fewer people who walk around near the damage, the lesser the strain these areas endure. Only contractors, insurance adjusters and the building’s owner should have access to the roof until repairs can be made.

3. Include Interior Protection

If you are waiting for a fire cleanup and restoration company to come in and make repairs to your building, you may want to clear any vulnerable interior areas of inventory or equipment. While tarps provide some measure of protection, moisture can still seep in and affect valuable items. Clearing these rooms can reduce the risk of damage to computers and other sensitive machinery.

Protecting your San Antonio, TX, commercial building’s roof after a fire can help reduce repair costs and make fire cleanup easier. This can give you peace of mind as you continue with the restoration of your property and work to get your company up and running once more.

3 Secrets You Didn’t Know About Mold

7/23/2021 (Permalink)

Empty room, mold growth on wall, carpet removed. Commercial mold damage

Mold: Three Things You Didn't Know

Trying to deal with black mold growth during the rainy seasons in San Antonio, TX, can become quite the task. It becomes tiresome to clean up floodwater, but it’s much worse to deal with the mold damage that comes as a result. Frustrating as it seems, it’s important to understand mold in order to begin dealing with it.

1. Mold Is Found Everywhere

Even though you can’t see them, black mold spores can be found almost anywhere you look. When mold spores are in their dormant state, they will not form into the telltale black spots until they find a suitable place to start growing.

After mold has dried, the spores take on the characteristics of dandelion seeds and use their newly exposed cellular legs like a parachute in the wind to search for the next damp spot to settle down. That’s why it’s almost impossible to isolate mold if you have a moisture problem in your building.

2. Mold Eats Too

Like all organisms, mold requires not only an environment to thrive in but also a food source. Made up of billions of organisms, growing mold will devour almost anything it is growing, including wood, carpet, drywall, and any material that has been made with organic matter.

Over time, this can create weaknesses in structures and walls, which can cause them to collapse or cave in. Many building materials are built to withstand minor or temporary water buildup, but they can’t always prevent mold from taking over and creating catastrophic damage.

3. Mold Can Survive in Almost Any Environment

Although growing mold prefers warmth and moisture, it can survive almost anywhere. Mold has been found to spread even in cold or dry locations; however, the process may take longer. If for any reason the growing process stops, mold will then dry up and move on to a new location or stay dormant until the environment is suitable again.

Black mold can be a nightmare to deal with for property owners in San Antonio, TX. A skilled restoration service can help you with mold cleanup to recover from a devastating outbreak.

4 Reasons You Should Have A Business Emergency Plan

7/12/2021 (Permalink)

Business Continuity Plan Concept A business continuity plan can help you prepare for the worst-case scenarios.

What To Do If Your Business Was Affected By a Storm

Have you ever thought about what you would do if your business was affected by floodwaters after a storm? A business continuity plan can help you prepare for the worst-case scenarios. As a business owner in San Antonio, TX, you may want to create this type of emergency plan for a number of reasons:

1. Figure out who to call. If you never think about the possibility of storm damage hurting your property, you may not know who you should call when disaster strikes. In your business plan, you can outline which insurance provider needs to be informed of any impending claims. You can even pick a commercial storm damage cleanup expert you would want to work within this type of situation.

2. Think about how to keep business running. The continuity plan should also go over what you would do to help keep your business running. If floodwaters made your building off-limits, would you have to shut down until it is fixed or could you rent a temporary workspace?

3. Consider the financial impact of natural disasters. Flooding can also affect the finances of your company. Not only could you lose inventory and business, but you also have to pay for damages. When you create a business plan, it gives you a chance to make sure you have the best insurance policies for your commercial property.

4. Help you prepare employees. This type of plan can also help you think about evacuation methods. You can train employees on where to go in the event of flooding, fires or other emergencies. You can also outline who they should call if you are not around.

As a business owner, you want to be prepared for any type of situation. Creating a business continuity plan helps you think about the what-ifs associated with owning commercial property. You can become better prepared for any damages caused by storms.

3 Steps To Take After a Furnace Puffback

5/4/2021 (Permalink)

soot webs on ceiling. Concept puffback damage Puffback damage in a Timberwood Park, TX building.

3 Steps To Take After a Furnace Puffback

If you experience a furnace puffback in your Timberwood Park, TX, building, that’s usually a sign that something has gone wrong somewhere in the building’s heating system. Unless you’re in the HVAC repair business, you’re most likely not going to attempt to fix the problem on your own. What about cleaning up the dirt and soot that somehow appear to be everywhere inside the building? Like HVAC repairs, cleaning up puffback damage is a job that is best left to the professionals. After a puffback, stick to these steps to ensure that the damage is cleaned up correctly.

1. Don’t Attempt DIY Puffback Cleanup
After a puffback, soot is likely to be everywhere, even inside closed drawers and cabinets. The clouds of soot that are produced when an oil furnace releases a puffback are nothing like ordinary dirt and dust. This type of soot contains oil. It is typically black, streaky, sticky, and impervious to everyday cleaning methods. Incorrectly attempting to clean up soot could end up making the problem worse, and ultimately making the soot harder to remove. Furnace soot from a puffback is extremely difficult to expel from most surfaces without professional training and equipment.

2. Call Your Insurance Agent
Instead of attempting to clean up puffback damage on your own, walk through the building and assess the situation. Make notes and take plenty of photos. Then, contact your property insurance agent to report the puffback. Your insurance company may have preferred contractors for HVAC repair or soot cleanup that could save you money. Next, contact someone to repair the heating system.

3. Contact a Restoration Business
Finally, call a professional remediation company that has experience in cleaning up soot damage from an oil furnace puffback. A professional cleanup crew will have the right solvents and cleaning tools to remove most soot and odors from your building.
If a puffback happens in your building, leave the restoration work to the pros. Don’t make matters worse by trying to clean up the puffback damage on your own.

Can Commercial Tenants Get Flood Insurance?

4/20/2021 (Permalink)

Hand holding and insurance form Call your agent to find out if you are covered

Flood Insurance

Renter’s insurance covers the contents of a space rented by a commercial tenant. A lessee can obtain insurance coverage that specifically applies to damage caused by flooding, which is often excluded from general commercial renters policies. The availability of National Flood Insurance Program policies varies based on the location of rented property in San Antonio, TX.

Renters Policies May Exclude Flood Damage
Renters policies for commercial structures tend to cut out damage caused by flooding. Exposure to contaminated water can damage or destroy any of the following high-value contents:

  • Appliances and devices
  • Fixtures
  • Inventory

While a property owner and lessor is responsible for restoring a structure damaged by flooding, a tenant or lessee is responsible for replacing damaged contents. For this reason, it can be helpful to seek out dedicated flood coverage for commercial renters.

The NFIP Offers Renters Insurance
The NFIP is administered by FEMA. While this program does offer renter's insurance, a tenant must see whether the NFIP is available in the area in which a property is located. In general, the NFIP is more likely to be an option in designated flood zones.

Private Insurers Provide Flood Policies
If the NFIP does not offer policies that cover a rented commercial space, a business owner may want to obtain a flood policy through a private company. Check the limits and terms of any policy to ensure that it covers the costs of replacing ruined commercial contents. It may be possible to obtain a rider on a general commercial property insurance policy for rented premises or a business may have to obtain a separate policy.
Flood insurance coverage may be available through the NFIP for business owners who rent property located in a flood zone in San Antonio, TX. If an NFIP policy is not available, a private insurer may offer renter’s insurance for flooding in addition to general commercial insurance.

The Purpose of Having Business Interruption Insurance

4/12/2021 (Permalink)

air movers and dehumidifiers in a commercial building Commercial clean-up in San Antonio, TX.

The Purpose of Having Business Interruption Insurance

It's harrowing to think that within moments, a disaster in the workplace could cause your company could go from a thriving organization to a standstill. This may sound extreme, but it's precisely what an emergency event such as a fire could do if you're not prepared. A business interruption could have severe effects on the health of your company. Fortunately, insurance plans are available to cover your loss during this time.

Possible Interruption Events

As a business leader, you do your best to prepare your organization for emergencies and accidents. Still, you may not be able to prevent all incidents. Business interruption insurance can cover the following types of disasters, among other incidents:

  • Fires
  • Floods
  • Earthquakes
  • Major storms, including tornadoes and
  • Hurricanes
  • Pandemics

What the Coverage Does

Suffering a business fire or another type of disaster in San Antonio, TX, can put your company out of a commission for a few days, weeks or even months. This would cause you to lose a significant amount of revenue, making it difficult, if not impossible, to pay your employees and fulfill customer demands. Interruption insurance covers these losses, allowing you to meet payroll, debt, relocation and equipment purchasing needs. This coverage will end as soon as the interruption is over and your business is up and running again.

The Benefits

If your company is like most other organizations, you can't afford to miss many days of operations. Interruption insurance can save you from going out of business or having to lay off employees during a disaster. While professional disaster cleanup crews are taking care of fire cleaning and restoration, you can continue to meet your obligations. This insurance enables you to make a smoother transition back to normal activities once your building is fit for your return.
Business interruption insurance is an asset you don't want to be without. Speak with an agent today about purchasing this valuable coverage.

Landlord and Land Developer Responsibilities To Protect Against Mold Lawsuits

3/24/2021 (Permalink)

Carpet has been removed in an apartment room, walls have black mold growth. Mold damage in a San Antonio, TX apartment.

Landlord and Land Developer Responsibilities To Protect Against Mold Lawsuits

Commercial property owners need to understand their liability risks when renting or leasing to tenants. Blindly making agreements and not concerning yourself with the insurance risks, like mold insurance claims, can lead to costly consequences. Therefore, as an owner of a residential complex or a commercial building, keep in mind the basics of property ownership and your responsibilities to potential tenants.

Healthy environments
Protection against property damage
Sustained building function and maintenance

Residential Landlords
If you own a duplex or other residential rental property, then understand that most states require you to maintain a habitable environment for tenants. Therefore, if your building becomes infested with mold, tenants can sue you, holding you liable for any property damage or loss. At the first sign of a potential problem, call a mold remediation company in San Antonio, TX, to test and clean the property, if necessary, notifying the residents every step of the way.

Commercial Landlords
Commercial landlords need not be as concerned about the potential for mold insurance claims, but that does not mean they are free of all liability concerns. Laws are less protective of commercial tenants because the justice system sees enterprises as more capable than a typical renter. Most businesses looking to rent a retail space are savvier with contract negotiations, meaning protections are within the language. However, most states still require landlords to maintain a facility that is fit for the intended use, which means mold is always a point of possible litigation.

Contractors and Developers
Contractors and land developers also contend with the potential for a mold claim. Many mold lawsuits stem from damage during construction or the use of improper materials or techniques, resulting in mold growth.
Falling victim to mold insurance claims is potentially costly for property owners. To ensure your facilities remain habitable and conducive to their intended uses, perform routine maintenance and inspections, keeping clients and your building in operation and happy.

Roof Leaks and Mold: Your Top Questions Answered

1/28/2021 (Permalink)

girl found mold in the corner of a building Don’t let a leaky roof turn into a black mold nightmare for your building

Roof Leaks and Mold: Your Top Questions Answered

The last thing you want to worry about is a leak in your building’s roof. If the leak is small, it can be tempting to stick a bucket under the leak and put off the repairs. Don’t give in to this temptation! A leaky roof can lead to all kinds of problems in a short time, such as black mold, swollen wood, and soggy sheetrock. The answers to the following common questions hold the clues to avoiding a moldy, leaky mess in your Timberwood Park, TX, building.

1. How Long Does It Take for Mold To Start Growing?
Mold spores are always present in the air, both outside and in your building. These spores remain dormant while they are airborne. When the spores land on a moisture source, such as a ceiling leak, they begin to feed and reproduce. Since the spores are already present in the air, you don’t have much time after even a small leak before the spores become active. Black mold spores typically become actively growing mold within about 24 hours after the leak begins.

2. How Can I Prevent Mold From Forming?
The key to avoiding a mold infestation is to act quickly as soon as you discover a roof leak. Try to identify resolve the source of the leak, to stop any more water from entering. Use towels or a shop vacuum to dry surfaces as thoroughly as you can. A dehumidifier may also help. If the leak is large, or if you can’t easily identify the source, contact a professional contractor as soon as possible.

3. What If Mold Has Already Appeared?
If the leak has existed for some time before you noticed it, don’t waste time: Contact an experienced mold remediation company right away. DIY cleanup efforts are often ineffective, and mold will continue to multiply in the meantime.
Don’t let a leaky roof turn into a black mold nightmare for your building. Understanding the mold growth cycle and acting quickly when you discover the leak will save you time and money.

Should I Purchase Business Interruption Insurance?

1/13/2021 (Permalink)

Financial concept meaning Business Interruption Insurance with sign on the piece of paper. Business interruption insurance is an excellent way to stay prepared for the unexpected

No business owner wants to think about experiencing a fire in Timberwood Park, TX, but it's essential to be prepared for the unexpected. Even a small fire could cause you to put your daily business on hold for a time. Business interruption insurance can protect you against lost income while you work to restore your property.

What Does the Insurance Cover?

This type of insurance replaces lost business income in the event of a disaster. It is sold as an add-on rider to your property/casualty insurance. It can cover expenses after a business fire or other peril, including:

  • Operating expenses and fixed costs
  • Profit based on prior performance
  • A temporary location move
  • Taxes
  • Loan payments
  • Payroll


In the event of a government-mandated interruption, insurance may cover expenses. Examples include a curfew or street closures that force a business to close early.


What Is Not Covered?
Business interruption insurance will not cover utilities, undocumented income, pandemics or infectious diseases, or broken items resulting from a covered loss. Also worth noting is that the insurance company is only required to pay if your business actually sustained a loss due to the business fire. The policy will pay up to but not over the stated limit.


How Long Will Insurance Pay Expenses?
The policy usually has a restoration period, during which you may be taking care of fire cleaning and using a commercial restoration service to mitigate damage. The standard property policy limit is 30 days, but the period can be extended to 360 through an endorsement.
As you choose your policy terms, keep in mind that many business owners underestimate the length of a restoration period. Depending on your industry, property size and number of employees, you may want coverage for longer than 30 days.
Business interruption insurance is an excellent way to stay prepared for the unexpected in Stone Oak,TX and bring you peace of mind if your business is affected by a fire.

How to Stop a Toilet Overflow

12/14/2020 (Permalink)

Clogged toilet A common cause for a toilet flood is a clog in the pipes

How to Stop a Toilet Overflow

A toilet overflow is common in commercial facilities in Timberwood Park, TX, and knowing what to do will save property owners the headache of paying to fix the water damage. The types of toilets vary for commercial facilities. Residential toilets are used in multifamily buildings whereas office and retail buildings commonly have commercial-style toilets. Differences between these include:

  • The tank
  • The water supply line
  • The flushing mechanism


Verify which type of toilet is installed before taking the following steps to fix it.


Stop the Water Supply
The first thing to do in case of a toilet overflow is to shut off the water supply. Locate the slotted-head screw to the left or right of the flushometer on a commercial toilet and turn it tightly to shut off the water. The shut-off valve for a residential-style toilet can be located behind the toilet. Shutting off the water supply as soon as you see water accumulating in the bowl will stop a toilet from overflowing.


Clear the Clog
A common cause for a toilet flood is a clog in the pipes. When the draining pipe becomes blocked, the water in the toilet bowl will not drain, causing the water entering the bowl to overfill it. Some clogs require a professional plumber, but most can be cleared with a plunger.


Verify That the Vent Pipe is Not Clogged
The vent pipe ensures that any air in your plumbing system has an exit. It is located on the roof of the building. Gurgling or bubbles coming from the toilet when you flush indicates a clogged vent pipe. When the air becomes trapped in the plumbing system, the pipes will not drain properly, causing the toilet to overflow. This issue is more elaborate and should be addressed by a professional plumber.
A toilet overflow can mean water damage to commercial properties, incurring expenses for owners. Knowing how to act in case of a toilet flood will help you avoid any damages. Call a water damage restoration service to clean the mess of a flooded bathroom and restore any damaged property.

What Is Category 3 Water Damage?

11/7/2020 (Permalink)

Sewage backup in a bathroom Category Three water is contaminated with bacteria, chemicals, sewage, and/or other toxins

Water Damage Categories

No one wants to experience a business flood, but some kinds of floodwater are more destructive than others. Water damage authorities classify water as “clean” (Category One), “gray” (Category Two), or “black” (Category Three). Category Three water has the most damaging potential and requires the most extensive and costly remediation efforts.

Black Water Sources
Category Three water is contaminated with bacteria, chemicals, sewage, and/or other toxins. Some sources of black water include:

  • water from a lake, river, or other “rising” outdoor water source
  • a toilet overflow containing feces
  • a sewage backup
  • storm water or wind-driven rain

Category Three water can also develop from Category Two water which remains untreated for 48 hours or longer.

Safety Precautions
Black water is considered extremely hazardous to humans and to animals. If possible, remain off-site and avoid exposure to Category Three floodwater altogether. If you must enter the business, you will need waterproof gloves, rubber boots, and a splash-proof face shield. Never attempt to clean up this type of water damage yourself. Black water cleanup requires specialized equipment and training and should only be attempted by experienced flood restoration professionals.

Cleanup Procedures
Every second counts when it comes to black water cleanup. Bacteria will soon begin to multiply, and mold growth can spread rapidly throughout your business. Limit this damage as much as possible by calling a professional water damage remediation company in San Antonio, TX, right away. Due to black water’s high toxicity, affected carpets, carpet pads, and sheetrock must be completely removed, along with porous items, such as furniture, curtains and other textiles. Restoration professionals will apply chemical treatments called biocides to most surfaces in your business to kill bacteria and prevent future mold.
Category Three floodwater poses a major health threat and has the potential to cause extensive damage in a short time. Calling a professional cleanup crew is the best way to protect yourself and your business.

Drying out your Commercial Property

3/27/2020 (Permalink)

Your water emergency is our priority! If you have experienced a water damage emergency to your property, it is essential to begin dry out services as soon as possible. The first 12 hours are the most critical. The longer the water has the opportunity to seep into the walls and under your flooring, the higher the risk is that you will need to remove the flooring and some of the walls or deal with mold and mildew. SERVPRO of Stone Oak understands the urgency that is required for drying out your property and our technicians are well trained to get the job done right and in a timely manner. Calling us immediately will save you the stress and money by getting the job done right! Call us at 210-858-9696.

Commercial Air Duct Cleaning

2/25/2020 (Permalink)

In a commercial building, it is always important to make certain that the maintenance and health of the building are kept up properly, and that includes cleaning your air ducts. If you own a commercial building in the Stone Oak area and are considering having your air ducts cleaned before Summertime, then give SERVPRO of Stone Oak a call. There are many benefits from having your air ducts routinely cleaned:

  • Better air quality for occupants of the building.
  • Removal of any dirt or potential allergens that could reenter the system.
  • Longer HVAC Lifespan
  • Greater HVAC Efficiency
  • Reduces the risk of mold spores spreading throughout your building.
  • Significant savings in energy costs.

Our dedicated team of highly trained technicians will help you in getting the best services at an affordable cost.

For more information regarding a duct cleaning service for your commercial property call SERVPRO of Stone Oak at 210-858-9696

Commercial Water Damage Tip: Call SERVPRO of Stone Oak

2/17/2020 (Permalink)

Maintenance is an important part of prevention! Stuff gets old, it breaks, and can fail. When plumbing or water management equipment in your commercial facility fails, the results of water damage restoration can add up very quickly. 

Doing a routine inspection is important. Routinely inspect all visible plumbing, test basement sump pumps, check exterior gutters and downspouts, muck out drainage ditches and storm drains and ensure roof structures are in good repair. Good property maintenance can lop off a big chunk of commercial water damage risk, so don’t cut corners on repairs.

Crucial Tip:

A key part of any emergency plan is knowing how to get the help you need when you need it. SERVPRO of Stone Oak is a company that business owners can trust when faced with scary, costly commercial water damage. If your business is disturbed by water damage, call SERVPRO of Stone Oak at 210-858-9696 or email us at SERVPROstoneoak@gmail.com and get peace of mind during uncertain times.

Protect Your Business from Interruptive Commercial Water Damage:

2/17/2020 (Permalink)

Your family depends on your business, and so do your employees, as well as your customers and community. The thought of commercial water damage caused by extreme weather or plumbing failure is scary. But you don’t have to be scared. A little planning and a few precautions will help you breathe a little easier, knowing you’re ready for any commercial water damage contingency,

Commercial Water Damage Tip: Think it Through

Start by asking yourself, “What if?”

That’s a powerful question when it comes to reducing commercial water damage risk. For instance, what if a water main bursts and floods your office? This always leads to more questions, such as how will you ensure the safety of your employees and customers? Or how will you prevent or eliminate business disruptions that might result in cash flow problems? How will you communicate with employees during emergencies or periods of disruption (say, when a pipe bursts and requires the main power to be shut off during repairs)? Make notes of your answers to all your questions, because organizing this information is the basis for the next key step in preventing and minimizing commercial water damage: making a plan.

Karate business water loss

2/4/2020 (Permalink)

This picture shows our technicians setting equipment. SERVPRO of Stone oak technicians setting equipment after a karate business had a water loss.

A water loss is hard enough to deal with but when it happens at a place of business, which makes it even tougher considering the fact that no business owner wants to have experienced a loss in revenue due to the place of business having to close temporarily. This job was a karate place where the water leaked through the walls from another business on the other side of it. Our technicians had to remove padding, karate equipment, and carpet before extracting the water and setting the correct equipment. When you need a restoration or cleaning professional, SERVPRO of Stone Oak has the training to help make it “Like it never even happened.” So if you have any questions please call us at (210) 858-9696 or email us at SERVPROstoneoak@gmail.com. We are here to help you.   

Water damage at a Commercial Building in San Antonio, TX

6/19/2019 (Permalink)

Pictured is SERVPRO of Stone Oak's equipment working away to dry down the property and get the business back up and running.

This store had a severe roof leak which, as a result, flooded the entire showroom along with the storage room and the connecting hallways. The customer called and their primary concern was preserving the merchandise available, as well as having immediate service provided during business hours, minimizing overall business interruption for our customer. SERVPRO of Stone Oak arose to the task and was able to save every single piece of merchandise, along with providing service during and after hours to accommodate the customer's requests. Not only was business interruption reduced for our customer, but we were able to preserve their inventory and overall the work was completed swiftly. Had the customer chosen someone else, it is likely that such a positive outcome may have not been provided, and overall cost to the business would have been much higher. 

San Antonio 24 Hour Water Damage Emergency Service

3/27/2019 (Permalink)

We are ready to mobilize and get you back in business as quickly as possible, all you need to do is give us a call!

Water damage can be an incredibly large interruption for your business, it can cause you to shut down on days when you could normally be operating, and the unexpected expenses alone can be a huge hassle. The other issue is when a water loss occurs, it may not always be during business hours and it can be hard to find someone who will be ready to tackle your disaster as soon as it happens. SERVPRO of Stone Oak is equipped to handle losses of any size or type, for businesses such as:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Disaster doesn’t wait for normal business hours, and neither do we!

SERVPRO of Stone Oak is available 24 hours a day to restore your San Antonio property and get you back to business. If you have a large loss, and more resources are needed, we can utilize our Disaster Recovery Team, which is a network of 1,700 Franchises to help get you back in business and minimize losses.

Call us at (210)858-9696 today!

Cleaning up San Antonio Businesses!

3/22/2019 (Permalink)

SERVPRO® of Stone Oak has launched a full general cleaning division. With this added service we can service more commercial properties, such as restaurants, office spaces, etc. Our general cleaning service is deep clean of the entire property.

Here is a list of our total commercial cleaning and maintenance we offer:

  • Carpet cleaning
  • Upholstery cleaning
  • Cleaning of Draperies
  • Walls, Ceiling & Hard Surface Cleaning
  • Janitorial services
  • Deodorization
  • Vandalism cleaning
  • Kitchen cleaning (degreasing)

Along with the general cleaning of commercial properties. We also offer our duct cleaning and HVAC cleaning for all commercial properties as well.

Have any more questions?

Email us at SERVPROstoneoak@gmail.com

Call us today for your free quote on your commercial property!

SERVPRO® of Stone Oak: 210-858-9696

Commercial Water Damage in Stone Oak

2/20/2019 (Permalink)

45 minute response time from the first call to our arrival at this flooded commercial building in San Antonio.

A sprinkler system was the cause of loss in this commercial property in the Stone Oak area of San Antonio, TX. As a result, 2nd and 1st floors were consequently flooded in a large portion of the building. SERVPRO of Stone Oak was able to respond within minutes and help start the drying process. The drying time only took 3 days to complete, all while continuing to stay in business. We worked around the clock to ensure that our equipment and process did not interfere with their ongoing daily activities. 

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

Commercial Water Damage

2/1/2019 (Permalink)

There was a pipe that burst at this San Antonio business, and had they not acted as fast as they did, their inventory would have been ruined.

Any water loss to a commercial building can be critical to a business's productivity. SERVPRO of Stone Oak's main goal when dealing with a commercial water loss is to get the situation taken care of as quickly as possible so that particular business can resume all normal activities.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

24/7 Commercial Water Loss Assistance

Protecting Your Business From Cold Weather Conditions

2/1/2019 (Permalink)

With winter here, now is the time to start thinking about how you can protect your business from cold weather conditions.  Protecting your customers, clients and employees is one critical component you need to consider. Snow and ice create dangerous hazards for businesses, since many people often slip and fall on untreated, icy surfaces.  To prevent injuries, you can follow these key steps by Travelers Insurance to eliminate this winter hazard.

  • Create and implement a snow and ice removal plan.  This includes determining who is responsible for carrying out the plan. Responsibilities include hiring contractors or choosing your own personnel, ensuring that snow is removed and salt is placed on walkways as well as proper claim handling procedures.
  • Assign someone the task of monitoring weather conditions, walkways and the effectiveness of the snow and ice removal.
  • Record removal activities in a log.  The log should include names and dates along with the amount of snow and ice, temperature and the removal process.
  •  Investigate any injuries immediately

Using your Plan

Be aware of uneven surfaces and areas with high traffic.  Clean up after ice melt.  When piling snow, try not to block visibility around corners.  In addition, use warning signs and lights for more protection.  Be aware of refreezing, and check that your drains do not spread water onto walkways. 

Lastly, check with your municipality with your location’s specific regulations on treating weather conditions.

These steps will keep anyone who visits your business safe from harm.  If you experience a more drastic winter storm event such as frozen pipes, call SERVPRO of Stone Oak at (210) 858-9696.  We can handle winter disasters for you.

If disaster struck tomorrow, would your business be ready?

2/1/2019 (Permalink)

Having a plan on file for each different type of disaster can help ensure that your business is prepared for anything.

It is important to prepare before a disaster occurs. Being prepared and knowledgeable in the case of a disaster can help reduce downtime and prevent profit loss. 

Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/ or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property.  SERVPRO of Stone Oak is here to help if disaster strikes.

Commercial Cleaning Services

7/2/2018 (Permalink)

SERVPRO of Stone Oak is very experienced in many different types of cleaning and restoration.

Most business owners are so busy building their businesses and managing their employees that they don’t have the time to clean their offices daily, and having a custodian who cleans up after everyone routinely can be an expense that not everyone wants to pay. SERVPRO of Stone Oak is experienced with working in commercial and small business environments, and can perform the following cleaning services:

  • Air Ducts and HVAC
  • Mold Remediation
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Water Damage Remediation
  • Carpet and Upholstery
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism Removal
  • Fire Cleanup

Call your local SERVPRO of Stone Oak at (210) 858-9696 to get more information on the types of cleaning services we can provide for your business!

Water Damage at a San Antonio Business

3/14/2018 (Permalink)

Our technician was able to arrive on site just in time to save the beautiful wood floors that were in the bathroom at this senior care facility.

This water loss occurred at a senior care facility in the Shavano Park, TX. One of the toilet supply lines burst, and SERVPRO of Stone Oak was quick to arrive on scene.

Remediating a Water Loss on Commercial Properties Presents unique Challenges


When we arrived our technician noticed that there were 6 severely affected rooms, but there was no extensive damage thanks to our expedient arrival on scene. The main concern of the business owner, was that they would not have to evacuate the facility and relocate the residents while we worked to make sure the area was dried down properly. Thanks to our experience working with commercial facilities, we were able to allow the facility to continue day to day operations, so that they could care for their residents and there was no income that was lost for the company. Had the mobilization time been much slower, this senior care facility could have ended up with much more extensive work needing to be performed, causing them to have to deal with business interruptions and a much more costly remediation bill.

About SERVPRO of Stone Oak


SERVPRO of Stone Oak specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

San Antonio 24 Hour Water Damage Emergency Service

3/4/2018 (Permalink)

We are ready to mobilize and get you back in business as quickly as possible, all you need to do is give us a call!

Water damage can be an incredibly large interruption for your business, it can cause you to shut down on days when you could normally be operating, and the unexpected expenses alone can be a huge hassle. The other issue is when a water loss occurs, it may not always be during business hours and it can be hard to find someone who will be ready to tackle your disaster as soon as it happens. SERVPRO of Stone Oak is equipped to handle losses of any size or type, for businesses such as:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Disaster doesn’t wait for normal business hours, and neither do we!

SERVPRO of Stone Oak is available 24 hours a day to restore your San Antonio property and get you back to business. If you have a large loss, and more resources are needed, we can utilize our Disaster Recovery Team, which is a network of 1,700 Franchises to help get you back in business and minimize losses.

Call us at (210)858-9696 today!

Your Commercial Restoration Experts

2/20/2018 (Permalink)

Don't wait to develop a plan for your commercial water loss, fire, or mold damage until its too late; setup your SERVPRO Emergency READY Profile and have a plan to safeguard your business!

SERVPRO of Stone Oak utilizes the latest technology in order to expedite the mitigation process further increasing our value to our customers. The SERVPRO Ready Plan is a tool for property managers and owners. By developing a SERVPRO Emergency READY Profile for your  business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business and keep your livelihood up and running!

Call your local SERVPRO of Stone Oak at (210) 858-9696 to help with your Emergency READY Profile, and be “Ready for Whatever Happens” in 2018!

Preparation is the key to making it through any sized disaster, whether it is a large fire or area flood, or just a minor water leak.  Having an Emergency READY Plan may help minimize the time your business is inactive, and get you back in the building following a disaster.

SERVPRO of Stone Oak has restoration experts available 24 hours a day to get your business back up and running.  Our expertise includes restoration services for fire and water damage, and we are also your business’s best resource for mold mitigation and removal.  

Water Loss to a Church in San Antonio, Texas

1/31/2018 (Permalink)

During photo of room where loss occurred

This water loss to a church was very substantial. The loss occurred because of a pipe burst in the attic and it caused a good portion of the ceiling to fall through. It affected a large part of the sanctuary which had commercial grade carpet. Our crew had to extract quite a bit of water before setting the proper drying equipment.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

We Answer the Phone Ready to Help
Call Today - (210)858-9696

Commercial Water Loss in San Antonio, Texas

11/20/2017 (Permalink)

Affected office area caused by a roof leak to a commercial building.

A water loss is never fun to deal with, but it especially isn't when it happens to a commercial building. Not being able to proceed with standard operating procedures due to drying equipment running in the building is a huge hassle.

This particular water loss was caused by a roof leak and affected 4 rooms in total. The cove base was removed in affected areas and proper drying equipment was set and ran for 3 days. Our highly trained staff worked well with the customer and made sure to have the drying done by the standard 3 days. Overall, the customer was very content with our staff and gave us a great review.

Water Damage to a Commercial Building? Call Us Today – We’re Ready To Help (210)858-9696

Commercial Water Loss in San Antonio, Texas

11/16/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Any water loss to a commercial building can be critical to a business's productivity. SERVPRO of Stone Oak's main goal when dealing with a commercial water loss is to get the situation taken care of as quickly as possible so that particular business can resume all normal activities.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

We Answer the Phone Ready to Help
Call Today - (210)858-9696

Restoring Your San Antonio Commercial Property After A Water Damage Event

11/6/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at San Antonio commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Stone Oak Commercial Water Damage

3/15/2017 (Permalink)

45 minute response time to this flooded commercial building in San Antonio.

A sprinkler system was the cause of loss in this commercial property in the Stone Oak area of San Antonio, TX. As a result, 2nd and 1st floors were consequently flooded in a large portion of the building. SERVPRO of Stone Oak was able to respond within minutes and help start the drying process. The drying time only took 3 days to complete, all while continuing to stay in business. We worked around the clock to ensure that our equipment and process did not interfere with their ongoing daily activities. 

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

San Antonio Commercial Property Damage Cleanup

1/17/2017 (Permalink)

A commercial property damage that SERVPRO of Stone Oak recently handled.

Property damage could happen anytime, anywhere and for any given reason. This particular commercial property experienced structural and contents damage resulting from a car driving through the front of the building. SERVPRO of Stone Oak was there to help immediately with securing the building and cleanup of the damaged contents. 

Commercial Services 

SERVPRO of Stone Oak is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Stone Oak has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today – (210) 858-9696

Restoring Your San Antonio Commercial Property After A Water Damage Event

1/4/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at San Antonio commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!