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Fire & Water - Cleanup & Restoration

Three Categories of Water Damage

7/12/2021 (Permalink)

Wet floor, purple plastic lid on the floor, coach with a white blanket A pipe broke in this home causing damage to flooring.

Did You Know That Water Damage Is Actually a Very Broad Term For a Water Loss?

There are actually three different categories of water losses that can occur, and with each category of damage comes a different remediation process. Not only that but a once simple water loss can be turned into a category three nightmare by waiting to remediate it before it is too late. There are a lot of different things that can go into water losses, and the categories they are classified as, but a very basic overview is below so you can know the difference between Category 1, 2, and 3 water losses.

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or a leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

Water from a clean source like a broken water line

If left untreated can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

It May contain bacteria and viruses

Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause health effects. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

May contain untreated sewage, harsh chemicals, disease-causing bacteria, and flesh-eating microbes

Water from flooding rivers or sewer backup

As you can see, each job is a different one, and the circumstances for each loss can change depending on what caused the loss, how long it was sitting before being remediated, and how contaminated the water is, so the remediation process can differ depending on what is required.

A certified water restoration technician such as the ones we employ at SERVPRO of Stone Oak is trained on how to accurately classify a water loss so that remediation can be performed effectively and safely.

Don't Wait... Remediate!!

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