Recent Why SERVPRO Posts

Why Choose SERVPRO of Stone Oak for a Water/Fire Pack-Out?

3/22/2019 (Permalink)

Water and fire damage affect not only the structure of your house but also your belongings. SERVPRO of Stone Oak understands that your home is more than a structure. Your furniture, clothing, keepsakes, and other belongings are important to you. Your belongings are important to us, which is why we provide the following to help restore and protect your belongings while we are restoring your home.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Stone Oak can conduct an organized, efficient pack-out of the affected area. A pack-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

On-Site Storage

We have in-house storage where we can keep your belongings safe from further damage, and can provide cleaning and restoration services for your belongings. Your items will be placed in clearly identified and secured containers. You can rest assured that your items are being taken care of.

Happy Customers are SERVPRO Customers!

3/22/2019 (Permalink)

Trust the SERVPRO of Stone Oak motto! We love making our customers happy with our quality of work and amazing customer service!

If you have ever wondered what makes the difference between all of the water mitigation companies you can choose from, the answer is simple. It’s outstanding customer service! Here at SERVPRO of Stone Oak, we strive to make every job the quickest and best quality that it can be. Every single job matters, because it is your home. This picture is just a quick before and after photo of the small carpet patch to a much larger job. This is an example of the care and attention to details that our project managers and technicians pour into your projects. Next time you ever hear someone ask the question: Why SERVPRO? Just remind them that it’s because we care about every little detail of our work and your property.

What do you mean by 24-Hour Emergency Service?

2/21/2019 (Permalink)

Any damage to your home is as big of a concern to us as it is to you, and we do our absolute best to make it "Like it never even happened"

Actually, we mean exactly that!

No one can predict that the pipe in their wall will burst at 2:00am in the morning, flooding water throughout your entire home. The hardest part is that it may not always be easy to get a hold of someone who can help at odd hours of the day. This is why we strive to be available for our customers 24 hours a day, 7 days a week, including holidays! To us, your emergency is our emergency, and we do our absolute best to be at your home helping you as soon as possible! 

Want to learn more about our emergency services?  Feel free to check out the emergency service section of our website!

Have you had damage to your home recently? Call 210-858-9696 to see how we can help!

Our Friendly Canine Department!

2/20/2019 (Permalink)

Kage (left) and Zeppelin (right) are best buds that watch over our office and ensure everyone's happiness and safety!

Not many businesses are four-legged friendly, and, as usual, SERVPRO of Stone Oak is going above and beyond in that manner too! In our office we have not one, but two canines as a part of our SERVPRO team! If you happen to stop by our office, you will receive a friendly greeting from both Kage the Shiba Inu and Zeppelin the French Bulldog. Both of our members in the canine department are best friends, and they love to play with their toys together and wrestle all day long. Sometimes, we even have treats available so you can give each of them one too! If you stay chatting with one of our employees, be prepared to have one of our pups bring you a tennis ball to throw, because they love to play all day long! 

Want to know more about our proud pups? Take a look at our employee page!

Why is SERVPRO Green?

2/1/2019 (Permalink)

It’s hard to miss our green service vehicles as they drive through your local community. 

But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are here to help, 24/7.

Why SERVPRO of Stone Oak?

2/1/2019 (Permalink)

Unlike this storm trooper, who can never hit a target, SERVPRO of Stone Oak never misses the opportunity to make our customers happy!

In most major cities such as ours, there are a few major restoration companies to choose from. So I guess the question is, why use SERVPRO of Stone Oak? The answer is very simple. SERVPRO of Stone Oak has taken the time and dedication to help their community in times of need. Being on time and communicating with our customers is key in building a quality relationship, even if that relationship is created out of something negative such as mold, fire and water damages.

One of the most important part of this process is ensuring that our customers are listened to, and that all of their questions are answered. This is a mandate that all of us here at SERVPRO of Stone Oak follow at work and in our regular lives.  

A Company You Can Trust in an Emergency

2/1/2019 (Permalink)

Here at SERVPRO of Stone Oak, we prioritize our customer's well being and happiness in our everyday work. We understand that any kind of damage to your home can be frightening, and that is why we strive to take the absolute best care of your home.  Not everyone has had a water loss every day, and so when your broken pipe or dishwasher is flooding your home with water, you are going to want a company that you can trust. Every single one of our employees and owners go through extensive training on what to do in these situations, and we strive to ensure that your home is well taken care of, as if it were our own. 

Do you want to know more about our crew?

Read more about us!