Recent Fire Damage Posts

5 Steps to Putting Out a Kitchen Grease Fire

11/19/2021 (Permalink)

Pot on flames Stay with your food while cooking.

5 Steps for Extinguishing a Kitchen Grease Fire

Over 160,000 home fires happen while people are cooking and, unfortunately, cooking is the leading cause of home fires. About two-thirds of those fires began when food and other cooking materials caught on fire. If you know how to respond to a kitchen fire, and specifically a grease fire, you'll be prepared to minimize damages when an emergency happens. Quick action could reduce the need for fire cleanup and the cost of hiring restoration professionals.

1. Prevent fires by removing flammable items from the area.

Towels, flowing sleeves, curtains, and ingredients that could catch on fire should be moved away from the stove. Clean out burners, so that crumbs and caked-on grease can't burst into flames while you're cooking.

2. Stay with your food.

Too many home chefs get food cooking and then walk into the other room while they wait for pots to boil or pans to heat up. If something in the kitchen does catch on fire, you should be there to quickly respond.

3. Cut off the fire's fuel supply.

One of the quickest ways to put out a cooking fire is to cover the flames with a cookie sheet or a large metal lid. DO NOT POUR WATER ON THE FIRE. Turn off the heat source.

4. Put out the flames with appropriate materials.

Throwing water or baking powder on a grease fire could cause heavy damage and serious injuries. Be very careful to use baking soda or even a Class B dry chemical fire extinguisher to put out kitchen fires if the flames haven't died down. Never use water to put out a grease fire because it will cause the grease to splatter, hitting people and flammable items throughout your kitchen.

5. Contact the fire department from outside the home.

If you haven't been able to put out the fire at this point, it's best to evacuate the home. Once the fire is out of control, you only have a couple of minutes to get everyone out of the house and to safety. Use a cellphone or the neighbor's phone to contact the Timberwood Park, TX, fire department.

How To Avoid a Dryer Fire

10/16/2021 (Permalink)

hand removing lint from dryer filter By cleaning the lint off your screen you will avoid hazards and fire damage in your home.

How to Prevent a Dryer Fire


The washer and the dryer are two appliances that most people have grown up around. They wash and dry clothes, bed sheets, and towels. However, many dryers are neglected more than they should be and can become fire hazards. To prevent a lint fire within your home in Stone Oak, TX, read these tips.

Your Dryer Can Cause Extensive Fire Damage

Dryer-related fires happen more often than you might think. Lint builds up in the dryer after each wash, which can block the airflow and cause heat build-up. If ignored, this can easily become a problem. Other possible causes of dryer fires can include the following:

  • Improper installation of the dryer
  • A crushed exhaust vent
  • Aluminum foil or plastic venting materials

These are things you should be aware of when maintaining or inspecting your dryer. Any of these things could create a fire and destroy your home. However, if this does occur, a fire restoration company can help you restore what was lost.

A Lint Fire Can Be Avoided

The easiest way to lower the risk of a fire is to remove the lint from your lint screen after every wash. Your lint screen might be located on the top of the appliance or within the dryer door. Gently pull out the screen and wipe off the lint with your hands or a brush. After throwing the lint in the trash, you might choose to wash the screen off in the sink to remove any remaining dust.

Once you’ve done this, you are ready for your next load of laundry. Cleaning the lint screen might seem easy, but it’s one of the best ways to avoid hazards and fire damage. To take a step further, keep a fire extinguisher in your laundry room so that you can be extra prepared.

Maintain your dryer so that you don’t have to experience a lint fire. If one does occur, be sure to call the fire department and evacuate.

Why Do Fire and Water Damage Go Hand-in-Hand?

7/22/2021 (Permalink)

Wall has suffered severe smoke damage due to a kitchen fire. Fire cleanup is a job for an experienced and professional restoration company like SERVPRO of Stone Oak.

What's The Connection Between Fire and Water Damage?

When you walk through your Timberwood Park, TX home after a fire has been put out, you may be surprised to see the amount of damage. Common types of damage in your home in addition to fire damage may include:

  • Water
  • Smoke
  • Odor

The smoke and odor damage usually aren't that surprising because they are a byproduct of the flames, but why is there so much water in your space?

The Extinguishing Factor

The number one reason for excessive water damage after a fire is how the flames where dampened. Firefighters use large amounts of water to ensure the flames are fully extinguished. If they don't use water, your entire house may end up being burned to a crisp. Other extinguishing techniques, such as ventilation, cause different types of damage to your home. Fires are dangerous, and therefore need to be put out even if it means adding to the repair list.

The Elements

Not only can the fire hose add water to your home, but so can the weather. If it's raining during a fire, moisture may make its way into your home through holes in the roof or walls. Shattered windows could be another weak spot for the elements.

If it takes your fire restoration team a few days to get to your house after the damage has been done, the weather over those couple of days could also affect the damage done to your home. Rain and wind may increase the need for repairs.

The Time

Depending on how quickly you can start the repair process, fire damage can start to get worse. After the flames have been extinguished, some of your plumbing may be in disrepair. This can cause flooding in your home if professionals are unable to come out right away.

When flames erupt in your home, you expect there to be fire damage. You should also know that this travesty can cause odor, smoke and water damage too.

Smoke Damage, What Are The Facts?

7/12/2021 (Permalink)

A house burned Fire damage to a house.

Did You Know There Are Different Types of Smoke?

Not only are there different types of smoke damage, but each different kind has different ways it has to be re-mediated differently and can cause different types of damage.

Wet Smoke – Plastic and Rubber

  • Occurs in smoldering fires that burn at a low temperature
  • Typically has strong smoke odors and can be sticky
  • Can smear during cleanup due to its oily texture, making cleanup difficult

Dry Smoke – Paper and Wood

  • Occurs fast burning fires that burn at a high temperature
  • Typically has a dry, powdery texture
  • Does not smear much during cleanup

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible
  • Can discolor varnishes, paints, and other finishes
  • Incredibly strong smell

Even though every fire damage situation is a little different, and many different techniques could be required to properly remediate the damage caused. If you are looking for a restoration company that specializes in fire and water restoration, call (210)-858-9696 and we can help you get your home back to its preloss condition.

A Grease Fire Requires Immediate Action

6/2/2021 (Permalink)

Cooking pan on fire There’s always a small risk of a grease fire.
When you’re cooking on the stovetop with oil in Stone Oak, TX, there’s always a small risk of a grease fire. Some of these are no big deal if handled correctly. Unfortunately, many cooks panic when they experience their first one, and doing the wrong thing then can have catastrophic consequences. Being mentally prepared will make all the difference.

Water Is Your Enemy Here

Never use water on a grease fire. When water meets hot grease, it instantly flashes into steam, creating an explosion and spreading burning oil as far as 10 feet away.

So Is Oxygen
So, you can’t use water; what should you do? Try these quick steps for fast fire control:

  • Immediately cover the pan with the lid or a metal baking sheet.
  • Turn off the heat.
  • If the fire is small, use baking soda or salt on it.
  • If it’s burning beyond the pan, immediately exit and call 911.

Note that you can use baking soda but never baking powder or flour. Soda and salt may starve the fire of oxygen – as will covering it with a lid – but flour will give it more combustible material.

Prevent the Disaster
Next time you use cooking oil on the stovetop, think about what you would do if it catches fire. Think about where the lid – or an adequate metal cover – is and how quickly you can grab it.
If you’re prepared, you’re less likely to panic – and panic often involves water. YouTube has many videos of what happens with a small amount of water; it’s quite terrifying. Make sure everyone in your house who cooks knows not to use water on a grease fire!
If the fire remains in the pan and is covered quickly, chances are there won’t be any significant damage. However, even if you don’t need a fire cleanup, burning oil creates tons of smoke damage. Once it spreads into a second room (or further), you’ll need a reliable smoke and fire damage restoration company to deal with the mess. Their specialized equipment can easily whisk away the smoke odor and their account representatives can help you with insurance claims.

What To Know About Rental Insurance Fire Damage Coverage

3/24/2021 (Permalink)

Paper cutout family with house under Renters Insurance umbrella Need help with a renters insurance policy. Don't hesitate to give us a call!

Rental Insurance Fire Damage Coverage

Before you moved into your Stone Oak, TX, apartment, you probably purchased renters insurance. You may be wondering exactly what that insurance does and does not cover. Most rental policies can be applied to various types of emergencies, including:

  • Storms
  • Theft
  • Accidental overflows of water

Fire is another common peril covered by insurance. However, there are some limits to this coverage. Here are some factors that determine the payout you will receive from your insurer.

Structural Versus Personal Property Damage
The structure of your apartment building is considered the landlord's responsibility, not the tenant's. Any fire damage to the walls, floor, or roof should be covered by the property owner's insurance.
Your renter's insurance, meanwhile, should pay for harm to your personal property within the apartment. You can use this insurance money to replace certain items or to hire fire restoration professionals who can repair your belongings.
Even if the fire resulted from your negligence, the damage should still be covered by insurance. The insurer could deny your claim if it determines that you criminally set the blaze, however.

Replacement Cost Versus Actual Cash Value
Check your policy to see if it includes replacement cost coverage. If not, consider purchasing this inexpensive endorsement. This way, if any of your valuables do need to be discarded following a fire, your insurance will give you enough money to purchase new items.
Without this endorsement, the insurer may only reimburse you for the actual cash value of those destroyed belongings. This amount is likely insufficient to purchase replacements.

Loss of Use
Your rental policy may additionally include loss of use coverage. This helps pay for any temporary living expenses you incur, such as hotel payments, while your apartment is being restored.
Renters insurance does pay for damage to your personal property after a fire. To ensure you can actually replace any items that are destroyed in the blaze, you should purchase a replacement-cost endorsement. Your policy may also provide loss of use coverage if you have to temporarily move out of your apartment.

How To Safely Use Candles in Your Home

12/14/2020 (Permalink)

With the holidays approaching, people love to decorate with candles. The light they provide adds ambiance to any room of the house. Candles scented with pine or spices can also bring back memories of holidays past, especially if you have an artificial tree. To enjoy candles safely, there are a few tips to follow this holiday season to avoid a candle fire.

Where To Burn Candles

The location of your candles is one of the most important steps to remember.

Place the candle on a flat, stable surface that is heat-resistant.
Make sure there are no objects near the flame that are flammable, such as carpeting or curtains.
Don't place a candle near a fan or vent. This can cause objects to blow too near the flame.
Never burn candles if someone uses oxygen in your home.
Always burn candles in a room that is fairly large and well-ventilated.

How To Burn Candles Safely
To avoid a candle fire, never leave a candle lit if you leave the room or go to bed. When you extinguish the candle, use a snuffer. Blowing on hot wax can cause it to splatter.
Keep children and pets at a safe distance from the flame. In addition, make sure you tie long hair back when lighting the wick.


How To Clean Smoke From Belongings
If you are dealing with smoke after a fire, call a fire restoration service right away. Trained professionals will assess the situation and devise a plan to safely remove the soot and smoke from your home in Stone Oak, TX. Smoke cleanup must be handled by an expert who uses specialized equipment to ensure all surfaces are thoroughly cleaned.
Candles are a fun and relaxing way to enjoy the holidays. If they aren't used correctly, however, they can cause a candle fire. Safely enjoy the holidays by following some simple safety tips when using candles.

What You Need To Know About Your Commercial Fire Damage Insurance Policy

11/7/2020 (Permalink)

Warehouse Fire Inside Commercial fire business in Stone Oak, TX

Things You Should Know Before You File Your Next Claim

When you sustain a fire in your commercial building, you need to file an insurance claim right away. Unfortunately, the process is not always that simple. Commercial insurance policies can be complicated and full of tiny details. The insurance adjuster may not bring up these finer points unless you ask about them.
That is why you should read over your fire damage policy and make sure you understand it. Here are some things you should know before you file your next claim.

1. How Your Coverage Can Change
First, you need to figure out the extent of your insurance coverage. The insurance payouts may be limited depending on the details of your policy and the nature of your business. If you fear your insurance is insufficient, find out how to add more coverage. You should also see if any recent updates to your property have affected the insurance rates.

2. How To Document Damages
Documenting water damage is usually pretty easy. You just take pictures of the harmed items. Fire damage is different, however. A blaze can completely destroy certain equipment and furniture, making the documentation process more difficult.
Contact your bank or insurance company to make sure it has a blueprint of the premises. You should also take “before” photos of the building and keep records of any assets you purchased for the premises.

3. How the Repairs Are Completed
Ideally, your insurer should use a fire mitigation company to perform any necessary restorations to the property after a fire. Make sure that your insurance provider is working with cleanup professionals who can be trusted. Do not let the insurer cut costs by hiring contractors who use dangerous asbestos or lead.
An updated and sufficient insurance policy can help you pay for fire damage repairs to your Stone Oak, TX, commercial building. You thus should fully comprehend your policy and make any necessary changes to it ahead of your next emergency.

Collateral Water Damage From Firefighting Efforts Can Be Severe

10/7/2020 (Permalink)

Firefighters putting out a fire in a home Fire damage in Timberwood Park, TX

Collateral Water Damage From Firefighting

Fire is the bane of civilization. Once large cities grew, fire damage was one of the most feared events. Ancient Rome was almost burned to the ground a few times, and even today, around 350,000 structure fires are reported each year in the United States.
Modern firefighting changed the dynamic, though. While there are plenty of structure fires, virtually all of them in cities are successfully quenched before spreading far. Unfortunately, the collateral damage can be extensive in Timberwood Park, TX, especially from water, including

  • Destroyed subflooring
  • Warped structural supports
  • Black mold growth
  • All fabrics and furniture obliterated
  • Drywall and ceiling ruined

Lots of Water!
A tiny fire can be put out with localized water or other extinguisher elements. That’s one reason why it’s so important to have smoke alarms in your house: if you catch it fast, the fire damage is orders of magnitude less.
Once the structure is involved, water damage explodes. A fire hose can discharge 300 gallons per minute! Exceptionally large fires can require 200,000 gallons of water for suppression, although most house fires won’t get that high. Even 10,000 gallons will completely flood a residential home, getting into every crevice, and filling basements.

Other Collateral Damage Is Usually, but Not Always, Lighter
Firefighters may have to rip down walls or cut holes in roofs for their own safety. These effects tend to be minor compared to the mess water creates.
However, in extreme cases with runaway fires, firefighting can involve knocking down buildings to create a firebreak. This is legally allowed and has a long history behind it, but if it’s your home, it always feels unlucky.

Professional Water Cleanup Is Essential
When water damage has reached behind walls or into the flooring, it can’t be repaired by the homeowner. They’ll need a professional company experienced cleaning up a water mess and restoring fire damage.
Fortunately, all damage from fighting the fire is covered by homeowner’s insurance. You can call your restoration company first, and they’ll help walk you through the claims process quickly.

Invest In Commercial Property Insurance and Rest Easy

7/12/2020 (Permalink)

Afro american businessman signing partnership agreement concept Commercial insurance will help if your property has suffered from a fire

A fire can devastate a property. The aftereffects can be costly and time-consuming to clean up, and the impact on employees and clients can last for months or longer. Fires are often unexpected events. Property owners don’t know the first thing about building restoration or how long it will take before their business can function again. Commercial insurance can relieve emotional and financial hardship after a disaster. Property owners simply have to think ahead and purchase quality coverage.

Types of Commercial Property Insurance

Insurance is complex. Fire protection in Timberwood Park, TX, is often one part of property insurance coverage, which can include flood, theft, mold and vandalism protection. Therefore, property owners have to consider all aspects of an offer before committing to a plan. There are three main types of commercial insurance policies:

Basic: A basic policy covers incidents caused by specific events. For example, it may cover the cost of fire damage only if a criminal lit a property on fire.
Broad: This plan gives the policy owner more flexibility on coverage. It may offer assistance for fires caused by vandalism plus lightning strikes.
Special: This is the most comprehensive type of insurance. It typically gives a policy owner plenty of coverage for the most common fire causes.

Call On Experts in a Flash
Property owners in a pinch need professionals who are Faster to Any Size Disaster. A commercial fire restoration company often collaborates with insurance companies to make the cleanup process as easy as possible. They typically have experience working with insurance adjusters who can assess the amount of damage after a fire and explain what repairs are covered. Therefore, property owners can get peace of mind by working with the right restoration company and knowing out-of-pocket costs, if any, in little time.
Commercial insurance is valuable for properties that have suffered damage from a fire. Property owners should think ahead and find coverage that suits their needs.

Cleaning Fire Damage in San Antonio, Texas

6/3/2020 (Permalink)

Cleaning Different Surfaces After Fire Damage In Beverly Hills

Fires deposit a lot of soot and other smoke debris on various surfaces. Most of this debris concentrates on walls and the ceiling of the Beverly Hills property affected by the fire. When a fire burns, smoke-filled air rises because it is less dense than the cold air in the surroundings. This forces cooler air near the ceiling to flow downwards creating convection currents. This explains why most of the smoke residue settles on the ceiling and upper sections of the walls. By following the right procedures, removing such debris becomes easier.

Different approaches can help when cleaning fire damage in San Antonio. The method chosen might depend on the kind of finish on the surface. Typical finishes include paint, acoustic plaster, acoustic tile, textured plaster or metallic tile. Walls might also have fabrics, wallpaper, carpeting or flocking as covers but these are rarely used in ceilings. To ensure good results from the cleaning exercise, our SERVPRO technicians pretest the affected area for cleanability. We consider the soiling type to decide whether it requires wet or dry cleaning.

If a moderately soiled ceiling with non-greasy residue, dry cleaning is sufficient. This works for all types of ceiling materials. If there is heavy dry ash or medium-to-heavy oily residue on the ceiling, wet cleaning is the best. This method works well especially for metal and wood ceilings, or those with a paint finish. Our SERVPRO technicians also use peroxide active cleaning on textured, blown ceilings because highly aggressive wet cleaning can dissolve such finishes.

When choosing the cleaning process, it is crucial to put into account the steps that follow. If the surface requires repainting once the cleanup process is complete, the procedure followed is different from cleaning as a final step. When "cleaning for paint" our SERVPRO team focuses on removing all loose residues and neutralizing the acids in smoke deposits.

Cleaning a fire damaged property can be a tedious task. Call SERVPRO of Stone Oak at (210)-858-9696 any time. We’re Faster to Any Size Disaster.

What do you do if you have a house fire?

4/13/2020 (Permalink)

Burning building at night When you first contact SERVPRO of Stone Oak, we will ask a few questions about the nature of your damage to find the best way to help you.

At the time of an emergency, it can often be hard to think about what to do when disaster strikes, here at SERVPRO of Stone Oak we understand how trying this time can be, and are here with a plan to help make this process as easy for you as possible. Every fire is a little different, but with these steps you will have a slightly better idea of how the general process works, and in turn that will make it a bit easier to restore your home to its preloss condition.

Step 1: Emergency Contact (210)-858-9696

Step 2: Inspection and Fire Damage Assessment

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Sanitizing

Step 7: Restoration

Fire Prevention Safety Tips

3/2/2020 (Permalink)

Nearly 4,000 Americans die each year in house fires and over 2,000 are severely injured.  Most of these deaths and injuries can be prevented.  Here are a few tips to help make your home safer.

  • Have your local fire department and emergency numbers available.
  • Always keep an extinguisher in your kitchen, bathroom, laundry room, and garage.
  • Don’t leave your kitchen if you are cooking. (Most fires start in the kitchen).
  • Keep gasoline and other flammable liquids in the proper containers.
  • Don’t use extension cords with heaters or air conditioners.
  • Use smoke alarms throughout your home and test them regularly.
  • Talk with your children about fire safety.
  • Keep all flammable products up high and away from children.
  • Avoid plugging several appliances into one electrical outlet unless you use a UL-approved outlet with circuit breakers.
  • Keep your garage and basement clear of trash, newspapers, and other combustibles.

If you do experience a fire in the San Antonio region, you can rely on the fire damage repair and restoration services of SERVPRO of Stone Oak. We have restored many fire-damaged homes and businesses. You can also rely on us for smoke damage cleanup. Call us at 210-858-9696. 24- Hour emergency service.

Fire Damage can be Devastating.

2/17/2020 (Permalink)

For any family living in San Antonio, a fire can be devastating. While many fires can cause mass destruction (or in some cases total destruction), other fires only cause minimal structural damage to a home. Fires do; however, fill up a house with smoke smell and stains and fire can cause burn stains without contact. Property restoration companies can arrive on site and begin the process of cleaning up the mess. Restoration contractors can restore the inside and outside of the home by providing cosmetic cleanup services in a fraction of the time that a homeowner can perform the work. The key is to act fast and call a cleanup company as soon as possible. Let SERVPRO of Stone Oak help you out during a difficult time. Call us 210-858-9696 or email SERVPROstoneoak@gmail.com.

Most common causes of home fires:

2/17/2020 (Permalink)

Home is where we feel most comfortable, we relax, unwind, and spend time with family and friends. Unfortunately that can interrupted with a home fire. To keep your home and loved ones safe educate yourself on the leading causes of fire and how to prevent them.

  1. Smoking in the home is the leading cause of fire deaths. If you smoke you, should do it outside. Always make sure you use a sturdy ashtray and don’t toss cigars or cigarettes into the bushes or leaves.
  2. Cooking fires are another leading cause of home fires. You should never pour water on a grease fire, always keep flammable items such as paper, oven mitts, towels and utensils away from the stove. Always make sure you keep an extinguisher in your kitchen.
  3. Heaters are another leading cause of home fires in the winter. So always remember to keep blankets, clothes curtains and furniture away from heaters. And make sure your smoke alarms are always working.
  4. And lastly candles! They smell so good and are so comfy feeling but are one of the highest rates of home fires so never leave a candle burning when leaving the house or going to bed. Make sure your candle is at least one foot away from anything that could catch fire. Keep candles out of reach from children and pets.

So just remember SERVPRO of Stone Oak is just a call away in your time of need 210-858-9696 or email us at SERVPROstoneoak@gmail.com

Fire Damage Cleanup in San Antonio, TX

8/9/2019 (Permalink)

The backside of a dryer that caught a house on fire this year.

Fire damage can be extremely time-consuming, expensive and throw your life into disarray. 

SERVPRO of Stone Oak has the staff, knowledge, and experience to remediate the effects that fire damage causes. Unfortunately, along with the fire damage usually comes water damage as well since the fire department will be putting out the fire with typically large amounts of water. The key to lessening the effects of this fire and now water damage is to obtain emergency services as soon as possible. SERVPRO of Stone Oak is available 24 hours a day 7 days a week. 

Upon the structure being completely dried to an acceptable standard, SERVPRO of Stone Oak will then begin the cleanup process of your home and get you back to where you were before the fire and water damage even occurred!

Call Us Today at 210-858-9696– We’re Ready To Help!

Electrical Fires and How to Prevent Them!

6/5/2019 (Permalink)

If you do happen to end up with fire damage in your home or business, call SERVPRO of Stone Oak to request a free quote!

Many San Antonio homeowners do not fully understand the electrical network throughout their homes. While most occupants can appreciate the plug and use mentality of outlets, they fail to understand how they work and their limitations for specific over-sized items, or their ability to fail in dangerous ways when they are improperly used. 

Preventing dangerous situations in your home is a priority to most families, and this begins with better understanding the limitations and restraints of your electrical systems. To prevent situations like fire damages in your San Antonio residence, it is a good idea to educate yourself about how you can be more safety-conscious about electrical consumption and improper usages. 

One of the first things that a homeowner needs to consider when it comes to their electrical outlets in their home is that they only get rated for a specific amount of available power. This misunderstanding has required our SERVPRO technicians to respond to emergencies in residences and commercial structures alike. Trying to get more out of this individual stations than what they can provide under-powers the devices you have plugged in and can overload the outlet itself, causing sparks and combustion. 

Another situation that our SERVPRO fire restoration team has seen is improper usage of outlets. Many homeowners mistakenly believe that because their home is grounded with a wire outside, that this protects all of the outlets, whether they have a grounding slot or not. Unless the individual who installed your electrical system physically connected your outlets to this grounding rod via the fuse box, some of your power outlets could remain unprotected. Using three-pronged appliances and devices with a converter for a two-pronged outlet provides no protection, and power surges can and do ignite fires. GFCI, ground fault circuit interrupters are often used in water accessible areas like bathrooms and kitchens to help prevent the chance of shocks or electrocution.

A better understanding of the safety guidelines and limitations of your residential electrical system can help you to prevent fires and disasters in your home. If these situations have already occurred, trust our SERVPRO of Stone Oak fire restoration specialists to help you clean up the mess and get your home back to preloss conditions quickly. Give us a call 24/7 at (210) 858-9696.

Smoke and Fire Damage in San Antonio, TX

2/1/2019 (Permalink)

Smoke and Soot Damage Can Cause a Lasting Pervasive Odor in Your San Antonio Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (210)858-9696

Fire Damage Tips From Your Fire Damage Experts

2/1/2019 (Permalink)

Having a fire is incredibly stressful, after ensuring that your family is safe, call SERVPRO of Stone Oak so we can do what we do best!

If your home or office is hit with a fire, SERVPRO of Stone Oak in San Antonio, TX, recommends taking some basic safety measures before occupying your building again. Once the fire is out and your family is safe, contact a fire damage remediation company to complete restoration work and return your interior to its original condition again.

While you’re waiting for the fire damage restoration service to arrive, follow these tips to protect your belongings and prevent injuries to your loved ones:

  • Avoid Using Electricity: A house fire can damage your electrical system, making it extremely dangerous to operate lighting fixtures and appliances. To avoid being electrocuted, hold off until the fire restoration experts have completed restoring your interior.
  • Vacate the Premises: After a fire breaks out in a home, there’s no telling how much soot and ash has entered the ventilation system. Instead of continuing to live in your house, SERVPRO of Stone Oak encourages you to find other accommodations until the fire damage crew is finished.
  • Purchase New Food: In addition to the soot and ash in the air, fires can cause foods to spoil, making them unfit to eat. It’s wise to avoid salvaging anything.
  • Wait to Clean: There’s no need in deep cleaning your carpets, upholstery, or floors until fire restoration is finished. Not only will you be risking your health, but the fire restoration company may need to replace or remove certain materials.

Knowing who to call after a disaster can be difficult, it can be hard to know where to start. To schedule fire damage restoration work, call SERVPRO of Stone Oak at (210) 858-9696.

Summer Fun & Cookout Tips

8/4/2018 (Permalink)

Summer Cookouts is everyone's favorite passtime, but it can also be a major fire hazzard.

General grilling tips:

  •  Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.

Before you use your grill:

  •  Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.
  • Check the gas (propane) tank hose for the potential (gas) leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
    • If there are no bubbles, your grill is safe to use.
  • If there are bubbles, turn off the tank and check connections, then have your grill serviced by a professional before using it again.
  • If the leak doesn’t stop, call the fire department immediately.

When the grill is on:

  • As you are cooking, if you smell gas, turn off the gas tank and burners.
  • If the leak stops immediately, get the grill serviced by a professional before using it again.
  • If the smell continues, move away from the grill and call the fire department immediately. Do not move the grill.

On average, 8,900 home fires are started by grilling accidents each year. Grill smart and you can make sure that your home isn't one of them.

Firework Safety Tips:

6/15/2018 (Permalink)

Fireworks can be one of the best memories of a great holiday like Fourth of July, as long as they are used in a safe manner.

This time of year everyone is preparing for the fourth of July festivities, getting the meat for the BBQ, reserving picnic spots, and rounding up the family for a fun holiday celebrating Independence day the right way! The one thing to remember is that everyone also needs to ensure that they are being safe and responsible when using fireworks too.

According to the National Fire Protection Association, in 2013, fireworks caused an estimated 15,600 reported fires in the U.S.  with more than one-quarter (28%) of fires started by fireworks in 2009-2013 were reported on Independence Day. No one wants to rain on the parade, but it is always better to be prepared for the worst so everyone can have an enjoyable and worry-free time this Independence day. Take a quick look at the link below, provided by the National Council of Firework Safety, for tips to help factor into your holiday planning.

Firework Safety Tips!

In the event that you, or someone you know ends up having a house fire in the San Antonio area, call SERVPRO of Stone Oak at (210)-858-9696 to have an experienced, professional help ease you through the remediation process. 

What do I do if I have had a house fire?

2/21/2018 (Permalink)

At the time of an emergency, it can often be hard to think about what to do when disaster strikes, here at SERVPRO of Stone Oak we understand how trying this time can be, and are here with a plan to help make this process as easy for you as possible. Every fire is a little different, but with these steps you will have a slightly better idea of how the general process works, and in turn that will make it a bit easier to restore your home to its preloss condition.

Step 1: Emergency Contact (210)-858-9696

Step 2: Inspection and Fire Damage Assessment

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Sanitizing

Step 7: Restoration

Who are you going to call?

2/20/2018 (Permalink)

Everyone has heard of Stop. Drop. and Roll!, but does your family have a plan in case there is a fire? Where are all of your important documents? Do your kids know to check the door to see if it is hot before they open it? Do you know your insurance policy number?

These are some of the most important things to consider in the event that disaster strikes. But once you’ve secured all of your valuables and your family’s safety, who do you call to help with the repairs on your home? Choosing a restoration company for fire cleanup is the most important task at-hand after a fire. Many companies offer fire cleanup services, but some fail to provide efficient and effective services. Avoid such a scenario and choose a restoration company that offers experience and expertise; a good reputation; competitive pricing; and who stands behind their work.

 We here at SERVPRO of Stone Oak incorporate all of these things into our work, and we understand how stressful times like these can be! Call us at (210)-858-9696 and let us give you some peace of mind while we work with you to get your home back to normal as soon as possible!

Smoke and Fire Damage in San Antonio, Texas

12/5/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Antonio Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (210)858-9696

Fire Damage to House in San Antonio, Texas

12/4/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Antonio Home.

This fire damage started in the kitchen as a result of a stove fire. The fire then spread to affect 5 rooms in total before it was put out.

The SERVPRO of Stone Oak crew was quick to respond to the damage and tried to salvage as many things as possible. Our crew took track of the customer's contents and stored some in our warehouse while their house was being restored.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (210)858-9696

Lightning damage to home in San Antonio, Texas

11/7/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Antonio Home.

A lightning strike to the roof of the house caused this fire damage. This before photo shows how bad the lightning strike was and some of the damage it caused.

SERVPRO of Stone Oak was called upon to help this family in need and worked cooperatively throughout this thorough process. Many of the family's belongings were stored at our warehouse while all of the damages to the house were being restored. The crew then helped them move their stuff back into the house once all of the damages were fixed.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (210)858-9696

Fire damage to a home in San Antonio, Texas

11/7/2017 (Permalink)

Fertilizer bag caught on fire causing storage building to burn down as well as burning most of the downstairs.

This fire damage started as a result of a bag of fertilizer catching on fire in the home owners storage building. It burned most of the downstairs in the house as well causing for the whole downstairs to be gutted to the studs.

SERVPRO of Stone Oak responded quickly to the disaster and helped the home owner move the contents out and into our warehouse. The contents were all wiped down and cleaned thoroughly. We kept the contents stored at our warehouse until all of the damages were restored, and then had our crew move the contents back into the home. The homeowners were very content with our work and gave lots of praise to our crew.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (210)858-9696

Fire Damage in Kerrville, TX

1/30/2017 (Permalink)

This fire damage was caused by a small amount of burning charcoal.

Burning charcoal was the cause of this fire damage to a home in Kerrville, TX. This before picture shows the extent of the damage caused by the charcoal. SERVPRO of Stone Oak was able to respond immediately and help clean and deodorize this home. 

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Stone Oak will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 210-858-9696

San Antonio Smoke and Soot Cleanup

1/4/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Antonio Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Stone Oak will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (210) 858-9696

Fire Damage in San Antonio, TX

2/5/2016 (Permalink)

Fire Damage in San Antonio, TX

The bottom half of this picture is 1 day after a fire nearly left a family homeless in San Antonio, TX. The top half of this picture is the day we started to move all of their belongings back in after the build back was finishing up! Always a great feeling when we are able to be a part of such a large restoration and helping people get their lives back! 


 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 210-858-9696

Fireplace Safety This Winter

11/17/2015 (Permalink)

Fireplace Safety Tips!

With the winter months approaching, families are excited to get those fireplaces going! Remember that fireplace prepping is important so be sure to inspect and clean your fireplace to avoid any damage to your beautiful home! Follow this link attached for quick tips!


Things to Know Before You Spark Up the Logs


 


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Stone Oak will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber



  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood



  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire



  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 210-858-9696