Recent Storm Damage Posts

The Importance of Having Flood Insurance

12/1/2021 (Permalink)

Flood insurance form on a table with a book. To get the financial help you need to recover, you'll need flood insurance.

Like all wise commercial property owners, you purchase insurance to protect your assets. You may never need to file a claim, but this coverage gives you a lot of peace of mind. Some people may not realize that flood insurance is a separate plan from regular coverage. If you live in an area prone to flooding, it's a good idea to make this additional investment.

What Property Insurance Covers

Your commercial insurance plan will come in handy if you experience certain damages in your building. This may be due to fires, theft, vandalism or storm damage. Here are some examples of when your plan might accept your water damage claim:

  • A pipe in the plumbing system bursts
  • An appliance such as a water heater or refrigerator unexpectedly malfunctions
  • Someone breaks into your building, plugs up the bathroom sinks and turns the water on

Regular Insurance Won't Cover all Flooding

If you think your property coverage will take care of all water issues, you may be in for an unwelcome surprise. You would need flood insurance if the damage occurred due to a break in the main water line or from a sewer backup. If water gets into your building from overflowing waterways nearby, only flood coverage will help. However, keep in mind your commercial plan will deny your claim if the water damage happened because you failed to properly maintain the plumbing system or your appliances.

Flood Coverage Is Important in Certain Areas

Be aware of your regional climate and the probability of floods occurring. If you live in an area in Stone Oak, TX, where flooding is not out of the ordinary, it's a good idea to consider purchasing a plan. If you live in a high-risk zone, such as close to a river or a canal, speak to an agent today.
Cleaning up after a flood usually requires the expertise of an experienced water removal company. To get the financial help you need to recover, you'll need flood insurance.

How To Keep Your Business Safe During a Storm

11/19/2021 (Permalink)

Lightning rod on roof Lightning rods can reduce electrical damage to your building

How to Protect Your Company During a Storm

If you are expecting a rain storm in Stone Oak, TX, it is important to take proper safety precautions. Doing so will allow you and your employees to feel better prepared and more secure. Here are some tips to keep your buildings, and the people inside them, safe during a storm.

1. Trim trees near your building. During a thunderstorm, high winds can cause trees and branches to slam into buildings and potentially cause damage, especially if they are located near windows. Keeping trees trimmed can lower the risk of this damage.

2. Maintain lightning rods around your building. A severe rain storm is often accompanied by lightning. Using lightning rods can reduce electrical damage to your building, so it is important to have lightning rods inspected and maintained regularly.

3. Make sure employees are kept away from windows and skylights. Windows can be damaged during a storm, especially if there are high winds that can blow debris into them. Employees should be kept away from these areas to eliminate the possibility of harm from shattered glass.

4. Have a safety plan. If you are unprepared, a severe thunderstorm can turn your workplace into a chaotic environment. It is a good idea to have a plan in place for emergencies and to make sure that all employees are aware of any safety procedures.

What To Do After a Storm

The actions that you take after a storm can be just as important as the ones that you take during a storm. After a storm, your building may have sustained some damage and it is a good idea to repair this damage as soon as possible to prevent it from becoming worse. You can call an emergency repair service to take care of this for you. Keep these tips in mind to stay prepared the next time you are expecting a severe rain storm in Stone Oak, TX.

Flood Damage Claims: A Step-By-Step Guide

9/25/2021 (Permalink)

Couch floating in flooded room. Preparing for a flood claim when you are dealing with the emotional aftermath of a natural disaster is anything but easy.

Did you recently experience a storm in Stone Oak, TX, that left your home with flood damage? If so, and you have insurance coverage for such an occurrence, you need to make a flood claim as soon as possible. How can you go about doing so? Follow these three steps to make sure that your insurance claim is properly reported.

1. Contact an Adjuster

The very first thing that you need to do is contact the adjuster for your flood policy to report the destruction. If you do not have flood coverage, this would be the time to contact any applicable government agencies for information on available assistance, as your homeowners’ policy will not likely cover anything related to flooding. If you are in a designated disaster area, there may be federal aid available.

2. Clean and Recover

You will want to begin cleaning and salvaging your house and items before the insurance representative arrives. This could be a good time to contact a restoration company to help you with any water damage or drying that is needed as a result of the flood. Just make sure to take pictures of damaged items and areas of your property to show as proof of loss. Cleaning the building and recording everything makes the adjuster’s job easier when assessing the situation.

3. Prepare for the Adjuster’s Arrival

In case the representative assessing damage related to your flood claim arrives when you are not at home, be sure to leave your contact information for him or her. Understand that you will likely sign a proof of loss statement before your claim is approved. If more damage is found, later on, that will be added to the insurance company’s record.

Preparing for a flood claim when you are dealing with the emotional aftermath of a natural disaster is anything but easy. Having a plan in place and being educated about what your insurance company needs from you will help things go more smoothly at the time of the assessment.

Do Tenants Have To Worry About Flood Damage?

8/31/2021 (Permalink)

A vans of restoration company Helping people to make it "Like it never even happened," SERVPRO is here for your needs in flood damages!

Do Tenants Need To Be Concerned About Flood Damage?

When it comes to a rental property, there can be a lot of confusion about the type of coverage you need. Renter’s insurance usually encompasses different liabilities, aside from what an owner’s does. If you rent a commercial property, you may be wondering which protections you should and shouldn’t invest in. You never want to overpay on insurance; however, having the proper protections is also important.

1. Structural Damage

More often than not, you will not need structural damage coverage. This is something that the owner will have to cover a portion of. Structural damage refers to anything that can compromise the structural integrity of the building. It can also refer to damages to the building itself, such as softened walls, flooring and mold a professional service will have to tear out.

2. Material Damage

One reason you need renter’s insurance is due to property damage. The owner may be liable for structural damage, but you are responsible for your own possessions. For instance, any furniture or personal belongings that end up damaged in the flood are your responsibility.

3. Unusable Conditions

Depending on the nature of your business, you may have to take your work elsewhere for a while. When there is a severe flood, the damage sometimes makes a building unusable. If your commercial property has to go through restoration, then you may need to work somewhere else. Without renter’s insurance, you would have to pay out of pocket for all of the expenses.

While there is some insurance coverage you can bypass as a tenant, flood insurance is not one of them. You do have to worry about flood damage, especially concerning personal property. Not all damages are going to be to the structure of the building. Personal belongings and cosmetic designs within the structure may need to be replaced. Without insurance, this can be costly and could even put your Stone Oak,TX, business in serious debt.

How To Prepare First Aid Supplies for Your Office

5/20/2021 (Permalink)

First Aid Kit A red first aid kit bag with a black zip and handle, in closeup. Prepare your office with a proper first aid kit.

First Aid Supplies

In terms of an office emergency, preparation is essential. That said, having the correct equipment on hand to manage office injuries due to fire, flooding, high winds, or other potential disasters is a must to maintain employee health and safety. If you are a business owner looking to arm your office with a proper emergency kit, follow this guide to ensure you have the supplies necessary to withstand a potential office injury.

Organize a First Aid Container
Every office in Stone Oak, TX, needs a well-stocked, up-to-date first aid kit. The materials must be easily accessible in an emergency, and you should inspect the contents annually to maintain freshness. A proper first aid kit includes:

  • Gauze pads.
  • Adhesive bandages.
  • Medical tape.
  • Latex gloves.
  • Blankets.
  • Elastic Wrap

Include Tools
Before your employees require first aid care, be sure that you have the proper tools available in addition to the first-aid container. Tweezers are handy for applying bandages in a sanitary, hygienic manner, and scissors assist in severing hard-to-cut tape and gauze. Further, ensure your emergency kit contains resuscitation equipment, such as a mask and airway, if necessary.

Have Medicine On Hand
Bandages are only effective when they are used to cover a clean wound versus a dirty one. Therefore, ensure your emergency kit includes medicine to efficiently and safely clean cuts and other skin lacerations. Hydrogen peroxide, rubbing alcohol, and antibiotic ointments are all effective topical medications to have on hand if needed.

Post Emergency Phone Numbers
Workplace injuries can often be cared for without medical intervention. Regardless, near your first aid supplies, post relevant phone numbers like those belonging to the local hospital, police station, fire station, and poison control center. Also include the contact information for commercial building restoration services in case structural damage is also present. As always, if a more severe injury occurs, contact 9-1-1 immediately.
Workplace injuries can happen anytime, anywhere. Prepare your office with a proper first aid kit to ensure your employees remain safe and protected.

3 Ways To Make Home Landscaping Flood Resistant

1/13/2021 (Permalink)

Fenced backyard. View of lawn and blooming flower beds Flood-resistant landscaping measures may prove useful for limiting the severity of flood damage

Three Home Landscaping Tips

The landscaping surrounding your home can be more than ornamental. If you reside in a flood-prone area of Stone Oak, TX, you may want to pursue any or all of these three home landscaping tips for diverting outside flooding away from your home.


1. Adjust the Grade
Many homes that are located in flood-prone areas are situated on high ground or constructed on raised foundations. If water still accumulates around the foundation of your home during heavy rains or flooding, you may want to add swales. These channels dug into the landscape can redirect the course of water away from the foundation of your home during a heavy rainstorm or flood event.


2. Check the Drainage
The water that filters down from the roof of a home should also be directed away from the foundation. Gutters should connect to downspouts, and diverters can be useful for making outside flooding flow toward features such as swales, rain gardens or drainage rather than pooling around the foundation where it has the potential to damage the structure or interior of your home.


3. Cultivate Natural Barriers
Rain gardens and other natural plant barriers can be highly effective for managing water flow. The ideal location for these features is at least 10 feet away from the foundation of your home or in swales. Plant root systems slow the flow of water over the surface of the ground and absorb moisture to make rain drainage more effective. These gardens should ideally contain local plants that require a minimal amount of maintenance between rains.
Outside flooding poses major water damage risks. As heavy rainfall accumulates and bodies of surface water overflow, contaminated water may spread across flood zones in Stone Oak, TX. If your home is located in or near one of these zones, flood-resistant landscaping measures may prove useful for limiting the severity of flood damage.

How Long Can Storm Damage Cleanup Take?

12/1/2020 (Permalink)

Furniture covered with plastic, storm damage Storm restoration in Stone Oak, TX

Storm damage can occur in a second and take days or weeks to clean up and restore. The duration of cleanup and restoration depends on whether it was necessary to tear out building materials such as drywall and insulation that suffered water damage or replace structural components destroyed by a storm in Stone Oak, TX.

Mitigation Accelerates Restoration

Taking appropriate and timely mitigation measures can expedite cleanup and restoration. A building owner should document the extent of damage before taking any of the following measures:

  • Boarding up breaches
  • Containing leaks
  • Extracting standing water
  • Tarping over roof damage

These measures expedite restoration by limiting the extent of primary storm or water damage to which building materials or contents are exposed. Mitigation may also involve the removal of sensitive items such as electronics for testing, cleaning and repair.


Cleanup Can Take Days
Cleaning up damage caused by wind or water can take hours or days. If the basement of a commercial building has flooded, it may be necessary to pump out water at a slower pace to permit pressure on the walls to equalize. Storm damage cleanup and restoration professionals provide customized estimates and schedules.


Restoration May Take Longer
If it is necessary to tear out contaminated or damaged building materials, cleanup and restoration may take longer. Drywall or insulation saturated with contaminated Category Two gray water or Category Three black water must be removed prior to having the surrounding area disinfected and cannot be replaced until the area has dried.
Property owners should act quickly to mitigate damage after a storm in Stone Oak,TX. Taking steps to mitigate the severity of primary damage or the likelihood of secondary damage could shorten the duration of storm restoration. It is also important to arrange for mitigation, tear out, cleanup and restoration as quickly as possible, especially if a storm has also damaged surrounding structures.

How To Care for Water-Damaged Belongings

11/16/2020 (Permalink)

standing water in a commercial building Carpet damaged by water in Stone Oak, TX

A broken pipe is a household tragedy that every homeowner faces at some point. While you might think that you can handle the water in your home on your own, a team effort is your best bet for a quick and thorough cleanup.

Do-It-Yourself Cleaning

Begin by making a list and taking photos of all of your belongings that were damaged. While you document, you can start the recovery process by:

  • Removing as many objects from the affected area as possible
  • Placing rugs and other fabrics outside to dry
  • Spreading out important documents, family photos and other fragile paper items on a clean, flat surface to dry out
  • Wiping heavy residue from the surface of objects

Do not be tempted to test your electronics. It is dangerous to plug them in if there is a possibility of water damage. It is best to leave them alone until a professional has inspected them.

Expert Cleaning
Hiring a professional water damage company is the best way to deal with the destruction caused by water in your home. They will create a detailed plan and execute it as quickly as possible to get your life back to normal. If your home requires restoration, they will pack and move all of your belongings out for you to prevent more damage. They will inspect any affected items and restore those that are salvageable using several methods such as foam cleaning and dry cleaning. Any electronics that have been compromised are cleaned thoroughly to prevent any further damage from corrosion and inspected by qualified technicians to ensure they are in working order before being returned to you.
By beginning to clean up the water in your home on your own and bringing in your local water damage expert in Stone Oak, TX, to finish the job, you will be back to a dry house in no time.

Why Do Floods Happen After a Fire?

10/23/2020 (Permalink)

A view of the spreading flames from the Canyon Fire 2 wildfire in Anaheim Hills and the City of Orange Wildfire damage makes an area prone to flooding

Floods are the most costly and frequent natural hazard in the United States. While you might not associate floods with the aftermath of a fire, they are common, especially flash floods after a wildfire in Timberwood Park, TX. Preparing ahead of a disaster, such as by obtaining insurance through FEMA NFIP, is the best strategy.

How Fire Increases the Chance of Flooding

Wildfire damage makes an area prone to flooding by dramatically changing the ground conditions and terrain. Wildfires leave the ground:

  • Charred
  • Barren
  • Unable to absorb water

Normally, vegetation growth absorbs water, diminishing runoff. Once fire damages the ground, it is less able to soak up water. The conditions are right for flash flooding. Residual debris and ash form mud flow, and rainwater collects sediment and soil along its path. This buildup of water and sediment are quite damaging to the property it flows across.

Preparing Ahead Is Important
Planning now for a flood event will prevent some last-minute problems. Keep extra food and supplies in your home in case of an emergency. Discuss evacuation routes with other household members. Keep important documents in a waterproof place. Go through your home and take inventory of possessions. Photos are helpful. Check with your insurance company to review your coverage. Does your policy cover floods? If not, consider adding flood insurance to help cover the costs of cleanup and remediation.
Flooding damage can cost tens of thousands of dollars. Most homeowners' insurance policies do not cover floods; you must obtain flood insurance separately. FEMA NFIP is one affordable option. It is the National Flood Insurance Program offered by the Federal Emergency Management Agency. FEMA can help you understand your risk and find an agent.
While flooding damage after a fire in Timberwood Park, TX, may seem unexpected, it can happen. Be prepared for a flood and take steps now, such as by obtaining insurance through FEMA NFIP, to protect your property.

How To Prepare the Exterior of Your Building Before a Storm

9/4/2020 (Permalink)

Broken window Windows can break down quickly, so pay extra attention to them

Ways To Keep The Outside Of Your Building Maintained

Before the next storm arrives in San Antonio, TX, you need to get your commercial property ready. Valuable papers should be secured in waterproof containers, and electronics should be strapped to walls or tables. Yet you cannot forget about the outside of your building as you prepare for the storm. You need to do a building inspection and address any issues in advance.
Ideally, you should perform regular exterior maintenance on your property. This way, any problems will be fixed before it is too late. Below are some tips for keeping the outside of your building maintained.

1. Watch for Damaged Cladding
The exterior cladding can wear down over time. Even extreme changes in weather can affect this part of the property. Loose or misplaced cladding can put your employees' safety at risk and must be addressed right away.

2. Look for Warning Signs
Material corrosion or degradation could be signs that your building is vulnerable to flood damage. Rust stains could be red flags, as well. You may want to hire an exterior maintenance professional who can easily notice other potential trouble spots.

3. Focus on the Windows
Windows can break down quickly, so pay extra attention to them during your inspection. Check the insulation and seals to make sure there are no holes. To keep the windows secure and save money on your energy bills, consider utilizing electrochromic glass or suspended film technology.

4. Look at the Walls
The walls should also be a major focus of your inspection. After all, any weak spots could cause major flooding during the storm. Make sure there are no gaps between the gasket-to-glass connections. If you do suspect that any air or water has infiltrated the walls, find and repair the hole immediately.
Even if you do perform proper exterior maintenance of your building, storm damage may still occur. If the outside or the inside of the property is harmed by a flood or hurricane, restoration and cleanup specialists can assist with the rebuild.

How To Prepare Your Rental Building for a Hurricane

7/30/2020 (Permalink)

Blue Cape Cod Style Suburban Home with windows and doors boarded up Board up services in San Antonio, TX

Despite their size, buildings in San Antonio, TX are vulnerable to hurricane damage due to

  • High winds
  • Flooding
  • Flying objects
  • Electrical fire

Here are some critical ways for maintenance staff to prepare buildings and tenants for hurricane season and avoid hazardous conditions through disaster-related property management.

Timely Communication

Be sure to collect contact information for each of your units and inform residents about recommended precautions and safety measures. Include instructions for removing objects from balconies, safe use of utilities, emergency contact methods and evacuation procedures. Be aware that tenants with special needs may need help executing these instructions.

Secure Windows and Doors
You can help protect your apartment units and your tenants' property from hurricane damage resulting from powerful wind gusts that carry torrents of rainwater. Install shutters and sealants for windows and balcony doors to prevent floods from leaks and injuries from flying glass due to shattered window panes.

Anticipate Damages
Depending on the severity of a hurricane, your building may suffer damages from flooding, severed wiring, or scattered debris. You will need to know that you can rely upon qualified professionals to handle cleanup and repair, including water extraction, air filtration, or fire-related soot removal. Keeping a phone number for a specialty disaster cleaning service within convenient access can ensure that your building receives prompt attention.

Prepare for the Worst-Case Scenario
Although it is necessary to heed weather warnings, it is often impossible to predict a hurricane's path and intensity with certainty. Therefore, whenever severe weather is predicted, assume that it will be worse than anticipated and plan accordingly. It is better to over-prepare for potential hurricane damage than deal with the devastating consequences of forecast errors, as happened in the case of Hurricane Maria in 2017.
A comprehensive hurricane preparedness plan will ensure the safety of your San Antonio, TX, rental property, and the tenants that reside within it.

Mold Prevention and Removal

5/4/2020 (Permalink)

Dehumidifier with the words DID YOU KNOW? Use a dehumidifier in your home to dry mold

Mold is a problem for many homeowners. Fortunately, knowing how to prevent and treat mold growth can help keep your Timberwood Park, TX, home in good condition.

Mold Prevention

Mold needs only three things to survive: water, food, and warmth. Most homes are sufficiently warm and have an abundance of food sources. Therefore, keeping your home dry is the best way to prevent a mold infestation. The following are a few ways to make sure your home is too dry for mold:

  • Use dehumidifiers
  • Repair leaks
  • Clean up flooding

Indoor humidity should be kept below 50% if possible. Water, whether from leaks, spills, or flooding, should be cleaned up promptly. In addition to keeping your home dry, you can also use mold-resistant products such as special paints and fabrics.

Mold Removal
Even the most conscientious homeowners can experience mold growth. If this happens to your home, the best thing you can do is act quickly to keep the mold from spreading. You should also take precautions to contain the mold while you remove it. In many cases, turning off the HVAC will be sufficient, but in more serious cases it may be necessary to use negative air chambers or other advanced techniques to keep the mold from spreading. HEPA air purifiers also help contain the mold by capturing the airborne spores before they land somewhere else. Once the mold is contained, you can start cleaning. The surface you are cleaning and the type of mold will determine the cleaner that you should use. If porous items are infested, it may be necessary to throw them away. A specialist can help you determine what is and is not salvageable.
Discovering mold growth in your home can be very stressful, and proper remediation can be difficult. Fortunately, an experienced restoration service can help you get your home back to pre-mold conditions quickly and safely.

Flood Preparation

2/17/2020 (Permalink)

Spring means Severe Weather Season and potential for flooding. These tips are great for flood preparation as well as any potential weather or natural disaster threat to your home. Being prepared for flooding does not render you flood-proof, so if your home suffers from flood damage brought on by weather events, you’ll want to know how to deal with the situation properly.

CREATE A PLAN -Become familiar with your community’s disaster preparedness plans and create a personal plan for your family. Identify escape routes from your home and neighborhood and designate an emergency meeting place for your family to reunite if you become separated. Also establish a contact point to communicate with concerned relatives.

CONDUCT A HOME INVENTORY-Thorough documentation of your belongings in a home inventory will help you file your flood insurance claim.

PAY ATTENTION– If flooding threatens, follow weather and news reports so you know how much danger you’re facing. Obey evacuation orders from local authorities.

A Texas Storm

2/17/2020 (Permalink)

Texas is no stranger to severe storms and hurricane season. This means high winds, heavy rains, and flooding that could possibly damage your home and property. So stay informed in the event of a storm approaching. The best defense in the event of severe weather is awareness. You can check the path of the storm by using the National Weather Service to keep you updated simply type in your zip code to receive up to date information. Also, make sure to keep everyone away from windows and doors that could be blown open. Please bring all your pets inside as well. They are most vulnerable in a back yard with nowhere to go. And if you have any restoration needs you can call SERVPRO of Stone Oak at 210-858-9696 and we will be there to help with what you need.

Storms can cause a real headache

2/7/2020 (Permalink)

Severe storms with high winds and heavy rain can rip an entire roof off of a home causing the home to be water damaged from floor to ceiling.  When you get home later that evening you walk through the door, and splash you are in water! Panic hits you, and you start picking things up off the floor and scrambling to throw towels down.

Then you realize you are in over your head! What do you do? You call SERVPRO of Stone Oak and let us take care of you! Our technicians will arrive promptly and are prepared to handle any situation! Whether it’s night, day or weekends we are here for you! So just give SERVPRO of Stone Oak a call at (210) 858-9696 or email us at SERVPROstoneoak@gmail.com.

Before the Storm

2/7/2020 (Permalink)

Storms come and go all throughout the year. But are you truly ready for them? Here are some tips that can help you stay prepared for a storm before, during and after!

  1. Be prepared for power outages. Have candles, flash lights and batteries handy.
  2. Make sure you have plenty of water and snacks.
  3. Make sure any outdoor furniture, play sets or trampolines are safely secured.
  4. Park your car in your garage or under a covered area. Do not park under a tree.
  5. Always stay inside and away from any doors or windows.
  6. Flood water could be toxic so never let your children go outside and play in it.
  7. Always turn around and don’t drown. It is never worth the risk.
  8. Check your home for any damages aafter the storm.
  9. Gutters can get clogged with debris so make sure you clean them out.
  10. If you have to venture away from home always watch for hazards on the roadways such as fallen trees, debris and down electrical wires.

And remember SERVPRO of Stone Oak is always here to help night or day we are just a phone call away!! (210) 858-9696.

Flood Insurance, Do you need it?

5/10/2019 (Permalink)

Even if you have a loss and you are not covered, mitigation is still necessary. SERVPRO of Stone Oak also has financing options available!

When it comes to your homeowner’s insurance policy sometimes it is hard to know exactly what to look for when checking your coverage.  Many times, the average consumer doesn’t consider all the variables and the multitude of “what if’s” that could occur and cause damage to their home.  SERVPRO of Stone Oak wants to help you make sure you are covered BEFORE disaster strikes. It is important to know that most water damage policies do not typically cover you in the case of a flooding event from an external source, such as a storm. An overwhelming majority of policies do not provide coverage for flood damage that is incurred from “rising water”. This term is how most insurance companies will differentiate whether water damage is covered under the policy.  Rising water would be determined to be flood damage and most often only covered if you bought an additional flood policy.  Other water damage that would be covered would be water that filled the home as the result of a collapsed roof, broken windows etc.  If you aren’t sure of what your homeowner’s policy covers, we strongly encourage you to contact your agent today and ask questions. 

What is "Black Water?"

4/19/2019 (Permalink)

Black water may not always look like the flooding in this photo, sometimes it may appear as a few inches of water in your home after intense rainfall.

If a flood comes to your home in San Antonio, Texas you may wonder how safe it is to wade into the water. Many people believe that because rain caused the water damage, it is completely safe to touch.

However, this is a dangerous assumption, because it could be black/Category 3 water.

The Institute of Inspection, Cleaning, and Remediation Certification classifies water into these three categories: 

  • Clean - Category 1
  • Gray - Category 2
  • Black - Category 3

Each of these types of water carries different risks. Clean water is typically safe for human consumption. Gray water has been used since its last filtering so it has the possibility of being contaminated. The third categorization is more dangerous to people and animals. Unless and until an authority declares the flood water as clean, you should assume it is black water. Learn precisely what that means below:

What Is It? 

The classification of water as “black” means that it has come into contact with harmful elements such as raw sewage. This rating means the water may contain all kinds of dangerous microbes, including bacteria, mold, fungi, and viruses. In some cases, such as a hurricane, that water can also carry unseen debris that could harm you and your family.

Why Is Flood Water Classified This Way? 

When water enters your home after heavy rains, it’s not just water from the sky. Water damage also comes from overflowing sewage. That sewage can mix with the rainwater and contaminate everything it touches. 

What Should Homeowners Do? 

If you have water in your home after a storm, do not wade into it unless doing so is necessary. It is also important to dry out the area as soon as possible. That water can spread disease and cause mold growth. 

It’s essential to call an experienced restoration company in San Antonio, Texas as quickly as possible after water damage or flooding occurs. Be sure to have a professional rid your home of the black water as soon as you can to keep you and your family safe.

When a Storm or Flood hits San Antonio, We are Ready!

2/7/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in San Antonio.

SERVPRO of Stone Oak specializes in storm and flood damage restoration. In the past, we have helped countless customers in many different storm affected areas all over the country, so if another storm comes, we have the experience to tackle the job! Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit San Antonio, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Flood Damage in Houston, TX

2/5/2019 (Permalink)

Flood damage in living room of a house affected by Hurricane Harvey.

Hurricane Harvey was a terrible disaster that affected a vast amount of people's homes. SERVPRO of Stone Oak was quick to respond and got into a big neighborhood as soon as it was possible to drive into with a vehicle.

This particular house was the biggest job the crew worked on while in Houston. Flood cuts were required throughout the whole first floor as well as the spraying of antimicrobial. The majority of the flooring was hardwood which all had to come up due to the extensive amount of water that entered the home.

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Storm or Flood Damage? Call Us Today (210)858-9696

Flooded Home in Saginaw, Michigan

2/5/2019 (Permalink)

Affected bedroom after demolition was done due to significant flooding.

This house was severely flooded due to a tremendous amount of rain in Saginaw, Michigan. SERVPRO of Stone Oak was quick to respond and made the journey across the country to help the people in need. Storm damage can be quite traumatic, and so when a storm hits, we will travel far and wide to help anyone who is in need.

All of the affected drywall required 2 foot flood cuts because of the category 3 flood water that entered the home. The affected carpet and tack strips were removed as well. The whole first floor was sprayed down with antimicrobial to ensure no mold growth as well as requiring the proper drying equipment to dry down all of the studs. The customer provided the crew with a large dumpster to dispose of all of the affected materials.

Storm Damage in Marble Falls

2/1/2019 (Permalink)

This storm pulled in a huge amount of debris, mud, and contaminates into the customers home. Thankfully, SERVPRO was here to help!

Marble Falls was hit incredibly hard with storm damage this past year, and with that comes muck. Most people know that flooding causes extensive water damage, but do not know that storm water can contain bacteria, mud, trash, feces, and many other different contaminates that creating an incredibly hazardous situation.

Damage like this requires a skilled professional to come in and remediate properly to ensure the safety of your home and family.

A storm can be a truly trying time, when you are pulled in a million directions at once trying to ensure the safety of your family, as well as your home. That is why trusting a company like SERVPRO of Stone Oak is so important, so we can make your life easier!

Thankfully, SERVPRO is always here to help!

Call us today (210)-858-9696!

A storm can be a truly trying time, when you are pulled in a million directions at once trying to ensure the safety of your family, as well as your home. That is why trusting a company like SERVPRO of Stone Oak is so important, so we can make your life easier!

Remembering Harvey

8/17/2018 (Permalink)

Hurricane Harvey dropped more than 20 Trillion Gallons of water on Texas and Louisiana last August. As the anniversary of the immense devastation that wrecked the Gulf Coast last year looms, we remember those whose lives were drastically changed by catastrophe. Houston as a city pushes on, to rebuild and to remember, and to honor those who are no longer with us. Not only will we remember the devastation, but we will also remember those who put those into harms way just to help the victims with nowhere to go. The amount of support that came from surrounding areas was immense, and we should all take a moment to thank those people as well. Altogether Hurricane Harvey changed so many people's lives and wrecked so much damage, and as this anniversary passes, let us take a moment to think of the victims, as well as the survivors of this tragedy.

Hurricanes are coming!

6/29/2018 (Permalink)

A hurricane is a type of storm called a tropical cyclone, which forms over tropical or subtropical waters according to the National Ocean Service.

The hurricane season is upon us, so be sure to pay attention to the news when they begin to announce what storms have formed and what their trajectories are. Although there is not much you can do to stop a storm from heading your direction, there is plenty that you can do to help prevent additional damage to your home if you are in the hurricane's path. According to the Office of Disaster Preparedness and Emergency Management, here are some things you should be doing at the beginning of every hurricane season.

  • Keep handy a supply of lumber, plywood, timber, etc. for battening down purposes.
  • Check thoroughly the roof of your house, hurricane shutters, hooks and latches and repair where necessary.
  • Trim trees that touch power lines or hang over the house and other buildings.
  • Have simple first-aid equipment such as iodine, bandages, eye lotion, etc. at home.
  • Latch down securely all small buildings in the yard such as outdoor kitchens, pit latrines, tool sheds, barns, etc.
  • Keep the number for a great, professional, experienced restoration company on hand and somewhere safe, that way you can contact us if you end up needing our services.

These tips will not prevent any damage from a hurricane from occurring at all, but they can definitely help mitigate that damage that could possibly occur and help save you money in the process! Not everyone is in a storm’s pathway, but if you are, please, be sure to take precautions and be on alert this hurricane season! If you do happen to live in a storm-ridden area take these recommendations into consideration and ensure that you have someone there when you need them.

Preparation is Key!

5/31/2018 (Permalink)

Pictured is Beltway 8 in Houston, Texas after the immense flooding during Hurricane Harvey.

While it isn’t quite the hurricane season yet, it is still a great time to consider how well protected your home is. With floods being one of the most common natural disasters in the country, it is always a good idea to be prepared in the case that your home could be flooded. Here is a list of questions to ask yourself very quickly:

  • Do you know your flood risk?
  • Does your family have a contingency plan in place in the event that your home is flooded?
  • Do you have flood insurance?

The main thing to know, is that floods do not just happen as a result of a hurricane, or because you live near a body of water. While certain factors can make you more likely to be at risk, it is good to know that floods can happen anywhere, at any time. They can be caused by a whole list of factors, and often occur suddenly, causing immense amounts of damage. This is why planning ahead in the event of a flood is the best idea, so that you know who to call and you can get a jumpstart of the long process of remediation. No one wants to consider the possibility of having their home involved in a flood event, but it is always better to be prepared for anything instead of caught off-guard. For more information on how to prepare yourself for the upcoming hurricane season, take a look at Ready.gov's webpage on flooding. If you or your family has a home that was involved in a flood event, call (210)-858-9696 to see how we can help!

Helping after Harvey

4/20/2018 (Permalink)

Captured is just one of the many neighborhoods affected by Harvey.

Hurricane Harvey was definitely a storm for the record books. More than 20 Trillion gallons were dropped across Texas and Louisiana, with an estimated 185,149 homes affected according to ABC News. When dealing with devastation of this scale, it is beyond doubt that only a company with national resources can withstand this kind of wreckage. SERVPRO of Stone Oak was there to aid as many people as possible, and after there was no one left to help in the area we started off at we migrated to Port Aransas, TX to assist even more affected families. No one wants to have such a disaster affect their daily lives, and in the case of such a massive storm like Harvey, but it is always better to know who you will call if you get caught in a tragedy. If your home gets caught in a disaster area, call (210)-858-9696 to see how we can help!

Extensive Flood Damage Caused by Hurricane Harvey in Houston, Texas

11/27/2017 (Permalink)

Flood damage in living room of a house affected by Hurricane Harvey.

Hurricane Harvey was a terrible disaster that affected a vast amount of people's homes. SERVPRO of Stone Oak was quick to respond and got into a big neighborhood as soon as it was possible to drive into with a vehicle.

This particular house was the biggest job the crew worked on while in Houston. Flood cuts were required throughout the whole first floor as well as the spraying of antimicrobial. The majority of the flooring was hardwood which all had to come up due to the extensive amount of water that entered the home.

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Storm or Flood Damage? Call Us Today (210)858-9696

Flooded House in Saginaw, Michigan

11/14/2017 (Permalink)

Affected bedroom after demolition was done due to significant flooding.

This house was severely flooded due to a tremendous amount of rain in Saginaw, Michigan. SERVPRO of Stone Oak was quick to respond and made the journey across the country to help the people in need.

All of the affected drywall required 2 foot flood cuts because of the category 3 flood water that entered the home. The affected carpet and tack strips were removed as well. The whole first floor was sprayed down with antimicrobial to ensure no mold growth as well as requiring the proper drying equipment to dry down all of the studs. The customer provided the crew with a large dumpster to dispose of all of the affected materials.

Have Storm or Flood Damage? Call Us Today at (210)858-9696

Extensive Flood Damage Caused by Hurricane Harvey in Houston, Texas

11/13/2017 (Permalink)

Flood damage in bedroom of a house affected by Hurricane Harvey.

Hurricane Harvey was a terrible disaster that affected a vast amount of people's homes. SERVPRO of Stone Oak was quick to respond and got into a big neighborhood as soon as it was possible to drive into with a vehicle.

This particular house was the biggest job the crew worked on while in Houston. Flood cuts were required throughout the whole first floor as well as the spraying of antimicrobial. The majority of the flooring was hardwood which all had to come up due to the extensive amount of water that entered the home.

About SERVPRO of Stone Oak

SERVPRO of Stone Oak specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Storm or Flood Damage? Call Us Today (210)858-9696

Flood and wind damage in Port Aransas, Texas

11/3/2017 (Permalink)

Downstairs living room affected by the flood caused by Hurricane Harvey.

Port Aransas, Texas was hit very hard by Hurricane Harvey, so there were many people that needed the help of SERVPRO. SERVPRO of Stone Oak made it to that area after being in Houston for 2 weeks helping out the people there.

This particular house got hit with the flood on the first floor, and then wind damage got the second story pretty badly. The drywall required two foot flood cuts on the first floor along with drying equipment to dry the studs down. The second floor just required drying equipment because it was not affected by actual flood water.

SERVPRO of Stone Oak is quick to respond to disaster situations no matter where they happen in the United States.

Have Storm or Flood Damage? Call Us Today (210)858-9696

Flooded basement in Saginaw, Michigan

10/31/2017 (Permalink)

Flooded basement in Saginaw, Michigan as a result of a recent storm

Michigan got hit with a bad flood affecting many people's houses, so SERVPRO of Stone Oak was quick to respond and help out many people that were in need. The well trained crew worked diligently and made sure to meet all of the customers expectations. 

The crew worked on many basements that were flooded out as well as demoing full houses. Most of the basements still had water inside of them so extraction of the water was the first step that needed to be done. After the water was extracted the crew had to demo the items that were ruined such as cabinets and drywall. Drying equipment was then placed to dry down the floor and concrete or cinder block walls. The last step that was done was the spraying down of antimicrobial to ensure no mold could possibly form.

Have Storm or Flood Damage? Call Us Today (210)858-9696

Flooded house resulting from Hurricane Harvey

10/20/2017 (Permalink)

Post mitigation photo of flood damage resulting from Hurricane Harvey

Hurricane Harvey was a terrible disaster that affected many houses, especially in the Houston area. SERVPRO of Stone Oak was one of the first respondents to the catastrophic event showing up to the Houston area as soon as most of the flood water had receded. The well trained technicians along with temporary laborers worked diligently to help the many people in need. Two foot flood cuts were necessary throughout every house as well as removing the affected flooring such as carpet, laminate and hardwood floors. Once the flood cuts were made and the affected flooring was removed the crew then proceeded to set the proper drying equipment to dry down all of the studs so no mold would have the chance to grow. After the drying process was complete antimicrobial was then sprayed on all of the studs to ensure to the customer that there was no microbial growth to worry about. Customer satisfaction is the number one priority for SERVPRO of Stone Oak which is the reason why so many people were asking for the professional assistance.

When Storms or Floods hit San Antonio, SERVPRO is ready!

1/17/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in San Antonio.

SERVPRO of Stone Oak specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit San Antonio, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 210-858-9696

Extensive Water Damage in Washington, DC

3/25/2015 (Permalink)

Water damage at the Watergate Complex caused by record low temperatures.

Record low temperatures in Washington, DC created various problems for the majority of homeowner's during the end of February. Pipes burst due to cold temperatures, and in turn create extensive water damage. SERVPRO of Stone Oak traveled to Washington, DC in order to help the overwhelming demand for water damage restoration in the area. Our team was able to help make it "Like it never even happened."


SERVPRO of Stone Oak specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.


Faster Response


Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.


Have Storm or Flood Damage? Call Us Today 210-858-9696